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Newsroom

Official news releases, updates, and stories related to technology at NAU.




A banner showing the Google logo next to the Microsoft logo.

August 17, 2026 • News Release

What to know about the upcoming retirement of Google at NAU

Information about the upcoming retirement of Google Workspace and the transition to Microsoft 365 in 2026 and 2027.


View the news release ›

August 13, 2026 • Story

How ITS is testing the gaming experience on the NAU Networks

We’re working to better understand and optimize how our users experience media on our networks.


Read the story ›

June 30, 2026 • News Release

Updates to retiring university computers for Surplus

University-managed computers will first need to be given to ITS to better protect university data.


View the news release ›

May 25, 2026 • News Release

Introducing Technology Review Requests

We’re rolling out a new, simplified process for users looking to purchase software and specialized hardware for university use.


View the news release ›


Older news and updates

2026 Accordion Closed

May

  • NAU to retire Zoom as a university collaboration platform ›
  • Notice regarding the May 7th Canvas incident ›
  • NAU to retire Google Workspace for Education by Fall 2027 ›

April

  • Updates to Two-Step Verification at NAU ›

January

  • Registration for the 2026 Technology Summit is now open ›

2025 Accordion Closed

November

  • Introducing the ITS Service Point, an in-person support center for NAU employees ›

October

  • Lanita Collette to lead ITS following Steve Burrell’s retirement ›
  • Updates to how our NAU community interacts with our Service Portal ›

July

  • Updates to LOUIE (PeopleSoft) ›

May

  • Smart power management settings for NAU computers ›

February

  • Updates to the authentication process for NAU’s VPN through Cisco Secure Client ›

2024 Accordion Closed

October

  • Introducing new Microsoft sensitivity label options for NAU employees ›

September

  • Increased Duo Protections for NAU Students ›


Contacts

Support & General Inquiries

ITS Service Desk

ask-its@nau.edu

Media & Newsroom

ITS Communications

its.communications@nau.edu



 

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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