Contact Classroom Support
Know the Rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. University IT policy manual
Classroom Support at NAU
ITS Classroom Support strives to maximize instructional opportunities within NAU’s teaching and learning environments through the design, implementation, and support of instructional technologies, while guiding the innovative implementation and planning for cutting edge technologies within NAU learning spaces.
- To request assistance or report an outage, please contact Classroom Support at 928-523-8818 or email Classroom.Support@nau.edu.
- To report a non-urgent issue, visit nau.service-now.com.
- To make a recommendation about changes to a learning space that could positively impact the NAU community, please contact the Classroom Management Team at Classrooms@nau.edu.
NAUFlex 2020-2021 Accordion Closed
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ITS Standard and Non-Standard Classrooms will receive simple, yet high-quality webcams and microphones to enable video conferencing, and allow for instruction to be conducted and consumed from any location. Additionally, document cameras will be wired to classroom PCs to allow for traditional whiteboarding practices to be transmitted to remote audiences more effectively, and interactive displays will be installed on all lecterns to enable digital annotation.
The following outlines equipment that ITS has tested and is prepping for implementation.
- AVerMedia Live Streamer Cam 313
- Adds simple hardware to enable audio and video recording/streaming
- 18” OnStage gooseneck with flange mount and webcam thread adapter
- Secures webcam to existing lecterns and allows for flexibility of webcam directionality
- USB Connection for existing Lumens PS752 Document Camera
- Adds the ability to stream document camera image to remote users
- ViewSonic TD2455 24” Interactive Display
- Adds digital annotation capability for in-person and remote learners
- AVerMedia Live Streamer Cam 313