Contact Classroom Support
Know the Rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.University IT Policy Manual
Classroom Support at NAU

Classroom Support is dedicated to providing excellent customer service to NAU students, faculty, and staff through a dedicated classroom help line, consistent preventative maintenance practices, and the ongoing upgrades of technologies throughout NAU public spaces.
- To request assistance or report an outage, please contact Classroom Support at 928-523-8818 or email Classroom.Support@nau.edu.
- To report a non-urgent issue, visit nau.service-now.com.
- To make a recommendation about changes to a learning space that could positively impact the NAU community, please contact the Classroom Management Team at Classrooms@nau.edu.