Current Degradation – Zoom
Zoom meeting hosting and scheduling currently unavailable
We’re aware of an issue affecting Zoom meeting hosting and scheduling following the recent Zoom licensing transition. While users can still sign in to Zoom, hosting capabilities are currently unavailable for most accounts. We’re currently working with Zoom to restore service as quickly as possible. Due to the holiday timeframe, we do not yet have an expected resolution date.
For any high-priority meetings or urgent collaboration needs, Microsoft Teams remains fully available to the campus community. We appreciate your patience and will provide updates as new information becomes available.
ITS Service Desk
The ITS Service Desk serves as the primary point of contact for NAU users seeking support related to university technology.
STC@Cline Service Point
The Student Technology Center is an in-person support service center located on the first floor of Cline Library, available for walk-in technology support.
System Status
If you’re experiencing an issue with an NAU product or service, find out if it’s a known issue, or if there’s maintenance in progress.