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Contact ITS

Email:
ITS​@nau.edu
Call:
(928) 523-3335

Additional information

  • Remote desktop services
  • NAU Remote Apps

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
University IT policy manual

Remote Services at NAU

ITS provides several methods for accessing NAU applications and resources from remote locations. Whether you only need to access one application or your entire workstation from a remote location, ITS has a solution. If you need help getting started, please start with the online documentation that’s available in the Knowledge Base.

NAU ITS requires VPN and apps.nau.edu users to be enrolled in Two-Step Verification. To enroll, please go to id.nau.edu/Two-Step. If you have any questions or concerns, feel free to call our Service Desk at 928-523-3335.

  • VPN Tab Open

  • Azure Virtual Desktop Tab Closed

  • Remote Desktop Tab Closed

VPN Accordion Open

The Virtual Private Network (VPN) allows clients who are connecting to the NAU network from a non-NAU Internet Service Provider (ISP) to appear as if they are directly connected to the campus network. Connecting to the VPN is required to use some tools.

Cisco AnyConnect (VPN) for:

  • Mac
  • iOS
  • Windows
  • Android
  • Linux

VPN videos

Install VPN on a Mac

Install VPN on Windows

Install VPN on iOS

Install VPN on Android

Connect to VPN on a Mac

Connect to VPN on Windows

Connect to VPN on iOS

Connect to VPN on Android

Azure Virtual Desktop Accordion Closed

Azure Virtual Desktop, found at apps.nau.edu, allows current NAU students, faculty, and staff access to licensed applications from a variety of operating systems. You can access the software through a browser, or connected to your workstation for a more seamless experience. Please view the Knowledge Base article below for more information.

How to Connect to Azure Virtual Desktop

Available software on RemoteApps

Available Software on VDesk

Remote Desktop Accordion Closed

Microsoft Remote Desktop Connection provides access to your computer workstation from another computer. Remote Desktop is available with the current Windows desktop image and can be installed on Macs. Instructions for installing and connecting to Microsoft Remote Desktop can be found in Remote desktop service Knowledge Base article.

Connecting to the VPN is required to use Remote Desktop.

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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