Remote Services at NAU
ITS provides several methods for accessing NAU applications and resources from remote locations. Whether you only need to access one application or your entire workstation from a remote location, ITS has a solution. If you need help getting started, please start with the online documentation that’s available in the Knowledge Base.
- Type vpn.nau.edu where “1 NAUVPN” appears in the dropdown menu
Update March 16: Due to the COVID-19 response, NAU ITS temporarily suspended the Two-Step Verification requirement for general VPN users at this time. Two-Step Verification for VPN will be required when operations return to normal. If you have any questions or concerns, feel free to call our Service Desk at 928-523-3335.
VPN Accordion Open
The Virtual Private Network (VPN) allows clients who are connecting to the NAU network from a non-NAU Internet Service Provider (ISP) to appear as if they are directly connected to the campus network. Connecting to the VPN is required to use some tools.
Cisco AnyConnect (VPN) for:
Remote Apps Accordion Closed
NAU RemoteApps, found at apps.nau.edu, allows current NAU students, faculty, and staff access to licensed applications from a variety of operating systems. RemoteApps can be accessed through a browser, or connected to your workstation for a more seamless experience. Please view the Knowledge Base article below for more information.
Virtual Desk Accordion Closed
The NAU Virtual Desk (vDesk) allows students access to a virtualized lab environment, including access to software normally only available on-campus. vDesk can be accessed on a Windows or Mac operating system. Accessing vDesk requires a VPN connection. For more information, check out the Knowledge Base articles below.
Remote Desktop Accordion Closed
Microsoft Remote Desktop Connection provides access to your computer workstation from another computer. Remote Desktop is available with the current Windows desktop image and can be installed on Macs. Instructions for installing and connecting to Microsoft Remote Desktop can be found in Remote desktop service Knowledge Base article.
Connecting to the VPN is required to use Remote Desktop.
Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.