Remote Services at NAU
ITS provides several methods for accessing NAU applications and resources from remote locations. Whether you only need to access one application or your entire workstation from a remote location, ITS has a solution. If you need help getting started, please start with the online documentation that’s available in the Knowledge Base.
Remote Desktop Accordion Open
Microsoft Remote Desktop Connection provides access to your computer workstation from another computer. Remote Desktop is available with the current Windows desktop image and can be installed on Macs. Instructions for installing and connecting to Microsoft Remote Desktop can be found in Remote desktop service Knowledge Base article.
Remote Apps Accordion Closed
NAU RemoteApps, found at apps.nau.edu, allows current NAU students, faculty, and staff access to licensed applications from a variety of operating systems. RemoteApps can be accessed through a browser, or connected to your workstation for a more seamless experience. Please view the Knowledge Base article below for more information.
Virtual Desk Accordion Closed
The NAU Virtual Desk (vDesk) allows students access to a virtualized lab environment, including access to software normally only available on-campus. vDesk can be accessed on a Windows or Mac operating system. Accessing vDesk requires a VPN connection. For more information, check out the Knowledge Base articles below.
VPN Accordion Closed
The Virtual Private Network (VPN) allows clients who are connecting to the NAU network from a non-NAU Internet Service Provider (ISP) to appear as if they are directly connected to the campus network. Connecting to the VPN is required to use some tools.
Please note: As of March 3, 2020 VPN will require Two-Step Verification for all users.
- If you do not already have the Cisco AnyConnect software installed on your computer, please view our Cisco Any Connect Knowledge Base Article.
- If you need to enroll a device in Two-Step Verification, please visit our Two-Step Knowledge Base Article.
Cisco AnyConnect (VPN) for:
Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.