Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
Information Technology Policy Manual
Faculty IT Services
- Considerations for instructional continuity of in-person classes
- Technology and tools for remote instruction
The week of September 27, 2021, all cloud-based Collaborate Ultra and Zoom recordings created before May 10, 2021 will be deleted from their respective servers. Make sure to download any cloud-based recordings you need before September 27. NOTE: As of August 13, 2021, cloud recordings from NAU’s Zoom service are automatically being uploaded to NAU’s Kaltura media server. For more information, view our:
Blackboard Learn is NAU’s online Learning Management System, the destination for NAU’s online classes and online resources for in-person classes.
PeopleSoft (also known as “LOUIE”) is NAU’s student and employee information management system. ITS provides technical support for the PeopleSoft system.
The FERPA Online Training Application provides a way for faculty and staff to become familiar with their and students rights and responsibilities under FERPA.
Classlists is an automatically generated list provided to Faculty for mailing content to their students.
Class Rosters are available to instructors of record for any given section.
Instructors may purchase a one-year Remark license through NAU for $50 (a standalone individual license is normally $120). Please submit a request for a license through ServiceNow.
Zoom is video and conferencing tool that can be used for online meetings, remote office hours, and other collaborative scenarios.
Data storage and file sharing
- File Sharing and Storage: These are the services available to the NAU community to or share files and documents
- Servers & Hosting: Database, server, and hosting support for centralized applications
Surveys, statistical and research software
- Survey & Statistical Services: Information about SPSS, JMP, REDCap, and other cutting edge tools
- Monsoon High Performance Computing
Security
- Security & Antivirus: Security for your computers and information, including SSL certificates.
- Information Security Essentials Training