Contact ITS
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources. Information Technology Policy ManualRequest cleanup assistance
Think your NAU-owned computer may be affected? Explore the Virus, malware, and spyware assistance Knowledge Base article.
Antivirus at NAU
Protecting your computer
As a member of the NAU community, you take part in managing and maintaining the security and privacy of information for the university and for yourself. NAU ITS provides products, services, and learning resources to help you keep your computer and your information secure.
Students
NAU does not currently provide any licensed antivirus products for students.
To learn about available options for antivirus for student systems, please refer to the Antivirus Options for Students Knowledge Base article.
Faculty and Staff
NAU provides the Microsoft Endpoint Protection, also known as Windows Defender, for NAU owned machines.
Additional information
Antivirus for home machines
NAU does not currently provide any licensed antivirus products for home use. To learn more about available options for antivirus for home use from experts in the field, please refer to this page.
Virus & Malware Cleanup
Computer viruses can replicate themselves and infect computers on a network. Some are destructive, others go unnoticed.
“Malware” includes computer viruses, computer worms, Trojan horses, spyware, dishonest adware and other malicious and unwanted software that can have any number of adverse affects on your computing experience.
Signs your computer is affected
- Computer is running slowly
- Unexpected messages or error messages
- Programs starting or stopping automatically
- Internet browser ( I.E., Firefox and Google Chrome) behavior is unreliable
- Complaints from others about email messages you didn’t send