Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources.
Information Technology Policy Manual
Additional information
- Google services at NAU
- Outlook Web Access
- Email for Android
- Email for iOS
- Microsoft Exchange
- Student employee accounts
- Affiliate accounts
Email and calendars at NAU
Microsoft Exchange, Google Suite, and email distribution information
NAU uses Microsoft Exchange (Outlook) to manage employee email and calendar accounts. All employees receive an Outlook account upon employment at the university.
Students are provided Google accounts for email, calendar, and collaborative services. Faculty and staff can also request a Google account.
Microsoft Exchange services
Outlook Accordion Open
Outlook is the desktop application for Microsoft Exchange email and calendars. ITS supports multiple versions of Microsoft Outlook for both Mac and Windows operating systems. Explore the Knowledge Base articles below.
Knowledge Base articles
Outlook 2016 for Windows
Outlook 2016 for Mac
Outlook Web Access Accordion Closed
Outlook.com is the new online interface for Microsoft Exchange 365, providing faculty and staff access to email, calendars, and shared accounts from any web browser.
To access NAU email online, users are required to be enrolled in Two-Step Verification. To enroll, go to id.nau.edu.
The list of Knowledge Base articles below is not exhaustive. Please start with the Index of KB Articles related to Email at NAU for a comprehensive list of articles.
Knowledge Base articles
Outlook for mobile Accordion Closed
Microsoft Outlook is available on most mobile devices. In order to connect to Exchange on your mobile device, you must agree to abide by the terms of the existing mobile device policies and the Mobile Device Agreement.
Knowledge Base articles
Google Suite at NAU
G Suite for Education at NAU means that students, faculty, and staff can take advantage of the email, calendar, file sharing, and other tools.
Gmail Accordion Open
Gmail is the official email system for students at NAU. Create labels, filters, and chat with classmates all within an easy-to-use system. Never delete another email again with Gmail’s archive feature and unlimited storage. Get started today at gmail.nau.edu.
The list of Knowledge Base articles below is not exhaustive. Please explore the Knowledge Base for additional information.
Knowledge Base articles
Drive Accordion Closed
Google Drive is a lightweight suite of applications that provides you with the ability to create text documents, spreadsheets, presentations, and more, all through your web browser. Google Drive also has unlimited storage space. You can upload and store any file that you want to your account as there is no storage limit or quota.
Visit gdrive.nau.edu to get started.
Calendar Accordion Closed
Google Calendar is a full-featured calendar suite that you can use to stay organized. Schedule meetings with classmates, reminders for important assignments, and create to-do lists to make sure that everything gets done.
Visit gcal.nau.edu to get started.
Sites Accordion Closed
Google Sites is a great tool to create custom web pages. Add pictures, videos, and other content to your site.
Visit gsites.nau.edu to get started.
Groups Accordion Closed
Google Groups allows you to easily collaborate with your fellow students and instructors (if they also use G Suite). Share documents with a group and that document is automatically shared to all members of that group. Manage one group’s membership, instead of managing the sharing permissions of several documents. You can also send an email directly to the group’s custom email address (that you create) and that email will be sent to all members of the group.
Email distribution lists
General information Accordion Open
ITS provides several methods for communicating with large groups of people. Depending on your need, audience, and message frequency the technical solution will vary. The Knowledge Base article below provides a thorough comparison of all available options.
Classlists Accordion Closed
These automated email lists are generated for course instructors and provide several powerful features for staying in touch with students.
Listserv Accordion Closed
These distribution lists are created by request from an individual or group for a specific topic or focus of discussion.
Exchange lists Accordion Closed
Microsoft Exchange also provides distribution list options that can be managed through Outlook Web Access.