Information Technology Services
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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources. Information Technology Policy Manual

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

About Us

Information Technology Services operates and maintains information technology and telecommunications services in support of the Northern Arizona University mission and goals. Services include academic support, administrative systems support, student services, telecommunications, and faculty and staff support and training.

To achieve its goals, Northern Arizona University must continue to take advantage of the latest information technologies to remain competitive among its peer universities and to meet students’ expectations. A highly integrated, extremely reliable, nearly always on IT infrastructure, which provides first class academic and administrative services and systems, is our vision.

Northern Arizona University’s IT infrastructure environment consists of a variety of information, computing, and telecommunication systems designed to meet the needs of a complex higher education institution.  The University envisions an electronic learning community that meets the needs of on-campus and extended campus students, faculty, and programs while supporting outstanding teaching and learning, research, and efficiently managed administrative systems.

As Northern Arizona University’s “digital utility,” our administrative and academic systems employ web-delivered solutions that are user-friendly, promote a self-service capability, and support the better use of data for decision-making.  Such systems will make important information more readily available, thereby improving the access to the University’s information resources and enhancing the effectiveness of information analysis across university departments.  Our administrators, scholars, and researchers expect the University’s IT systems to be like other utilities…always available. This level of service requires our systems to be built using high reliability and redundant techniques. Northern Arizona University is committed to providing such “always on” services.

Mission Accordion Closed

As the Information Technology Services organization, we inspire and empower people to use technology to become beloved educators, lauded learners, celebrated performers, esteemed researchers, and valued professionals by engaging the university, Arizona and beyond in innovative and diverse thinking, outstanding service, trusted partnerships, and mutual accountability for outcomes.

Vision Accordion Closed

Information Technology Services supports the NAU vision by advancing the university’s mission through innovative technology and personal service that: Inspire scholars to teach and enhance the quality of NAU’s academic programs; empower students to succeed and become engaged world-citizens; empower researchers to explore new ideas and paths to discovery of new knowledge; excite and involve the alumni as stakeholders and ambassadors; and provide effective, efficient, and innovative service to the citizens of Arizona as a leading 21st-century institution of local, state, and international consequence.
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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