Who we are & a little about us

Learn more about NAU ITS and what we do.

To us, there's nothing more important than student success. We're in the people business, and change is our steady state.

ITS manages and maintains technology resources in support of NAU’s mission, vision, and strategic roadmap.

Northern Arizona University’s IT infrastructure environment consists of a variety of information, computing, and telecommunication systems designed to meet the needs of a complex higher education institution.

As Northern Arizona University’s “digital utility,” our administrative and academic systems employ web-delivered solutions that are user-friendly, promote a self-service capability, and support the better use of data for decision-making.  Such systems will make important information more readily available, thereby improving access to the University’s information resources and enhancing the effectiveness of information analysis across university departments.  Our administrators, scholars, and researchers expect the University’s IT systems to be like other utilities—always available.

Some of our products you might recognize

Looking for support with any of these listed products? Contact the ITS Service Desk at ask-its@nau.edu or (928) 523-3335.

Canvas

ITS supports Instructure’s Canvas learning management system for learning and instruction at NAU.

Learn more about Canvas at NAU ›

NAUgo

In conjunction with ModoLabs, ITS manages and maintains the NAUgo application, available for download on the Apple App Store as well as the Google Play Store.

Learn more about NAUgo ›

Wireless Networking (Wi-Fi Services)

ITS’ Network Operations Center (NOC) Maintains NAU’s wireless networking capabilities for all NAU campuses, including statewide locations.

Learn more about Wi-Fi at NAU ›

LOUIE & Peoplesoft

ITS maintains the PeopleSoft environment for the NAU community to enroll in classses, manage HR tasks, and more.

Learn more about LOUIE ›

Microsoft 365

In partnership with Microsoft, NAU offers all students, faculty, and staff free A5 licensing for Microsoft 365 at no additional cost.

Learn more about Microsoft 365›

This list is only a small glimpse of the products we manage and maintain. Check out our Service Catalog for more information and the products we support.

Our Mission

As the Information Technology Services organization, we inspire and empower people to use technology to become beloved educators, lauded learners, celebrated performers, esteemed researchers, and valued professionals by engaging the university, Arizona, and beyond in innovative and diverse thinking, outstanding service, trusted partnerships, and mutual accountability for outcomes.

Our Vision

Information Technology Services supports the NAU vision by advancing the university’s mission through innovative technology and personal service that: Inspire scholars to teach and enhance the quality of NAU’s academic programs; empower students to succeed and become engaged world-citizens; empower researchers to explore new ideas and paths to discovery of new knowledge; excite and involve the alumni as stakeholders and ambassadors; and provide effective, efficient, and innovative service to the citizens of Arizona as a leading 21st-century institution of local, state, and international consequence.

Contact ITS

Email:
ask-its​@nau.edu
Call:
928-523-3335
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011