Software at NAU
ITS offers support for software throughout the university to help students, faculty, and staff to accomplish the best results in their individual goals. We can guide you through a purchase, provide support to certain software, and offer software for you to use.
Each NAU-owned machine comes with a set of software applications, provided by the University. There are additional software available for download, remote access, or discounted purchase.
All Available Software Tab Open
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All Available Software Accordion Open
This list contains the software licenses that are available for download, remote use, subscription, and use at physical NAU locations. These software are available for use depending on your relationship with Northern Arizona University (Faculty/Staff/Student).
While some software are available for download, some require the University to be contacted or require a small, discounted purchase.
To view the list, please refer to the All Available Software page.
Software Downloads Accordion Closed
You can download and install software at the ITS Software Downloads page. This area provides access to software you can use on your work and home computer.
Not familiar with the ITS Software Download tool? Check out this quick video to learn more.
Your NAU User ID and password are required. These licenses are available for use depending on your relationship with NAU (Faculty/Staff/Student).
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Many products are available through our Remote Services. This service allows you to log in and use software from a remote location – software available through these platforms are free of charge and easy to use; however, they cannot be installed onto your personal device.
You can also see ADAMS server through SCHERC. ADAMS is a remote desktop server that is available for researchers to perform statistical and other analysis on what is termed high-risk data. It does provide access to certain software, granted your data requires a secure environment.
Subscriptions Accordion Closed
Lab Availability Accordion Closed
Labs are available throughout campus with specific software sets. Software Lab map is coming soon!
If you have software installation requests or need help with a software currently in a lab, contact firstname.lastname@example.org for assistance.
You can view software available through the Cline Library. You will have to use the software on location, but it is available free of charge.
Contact Software Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
Additional software information
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ITS applies automatic updates to operating systems and specific software for University-owned devices. Software Support varies depending on your affiliation with NAU, but general support is provided for Microsoft, Adobe, and SQL. Please feel free to contact us to check if we offer support.
ITS recommends updating software as often as possible. Certain software such as Firefox, Java, or even Microsoft Office should not be updated for business use cases. If you are uncertain if you fall into one of these use cases, please contact the ITS Solution Center at 928-523-3335 for more information.
Submit a ticket through ServiceNow if…
- You have a general software issue
- You need access to a software
- You are having trouble accessing a software
- You’re looking for a software that isn’t shown anywhere on any of these software pages
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Purchasing Software is for Faculty and Staff only
Purchasing software at NAU will lead you through the ITS Checklist. This process is vital to acquiring software, as it allows you to facilitate the best price, as well as helping the university to run smoothly and responsibly.
You can also check in with an on-going Checklist or purchase.
Software Licensing Accordion Closed
- Provide a centralized location for information on current or new software license programs on campus
- Achieve the best possible pricing and licensing options
- Ensure compliance of the software license contracts and processes
NAU Software Licensing provides public domain, volume, and site-licensed software. We strive to provide software pricing at a discount and to distribute software to subscribers as easily and conveniently as possible.
Beyond this, NAU is seeking to create a culture of respect for the intellectual and creative effort of authors and publishers. Because of this, we prefer all purchases and acquisitions to pass through NAU’s Information Technology Services to facilitate an atmosphere of accountability.