Information Technology Services
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Contact ITS

Email:
ask-its​@nau.edu
Call:
(928) 523-3335

Request ITS Support

Know the Rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
Information Technology Policy Manual

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

ITS Conference Rooms


Information Technology Services has a variety of conference rooms that can be used for meeting spaces. Our conference rooms, which have technology capabilities, offer TV displays, video conferencing, and phone services. The ITS conference rooms and office spaces are available to all ITS staff.



  • ITS Conference Room 103 Tab Open

  • ITS Conference Room 112A Tab Closed

  • ITS Conference Room 140 Tab Closed

  • ITS Fish and Bike Huddle Tab Closed

  • ITS Think Tank Tab Closed

ITS Conference Room 103 Accordion Open

ITS provides high-quality computer labs to support NAU’s academic computing needs in a comfortable environment.

  • Whiteboard
  • 10-12 seats
  • Located in Building 54
  • See below for tech capabilities
  • To book this room use the shared calendar in Outlook called ITS Conf. Rm 103. Users can add the shared calendar to view, but only Business Services can make a reservation on the calendar

ITS Conference Room 112A Accordion Closed

  • Whiteboard
  • 10-12 seats
  • Located in Building 54A
  • See below for tech capabilities
  • To book this room use the shared calendar in Outlook called ITS Conf. Rm 112A. Users can add the shared calendar to view, but only Business Services can make a reservation on the calendar

ITS Conference Room 140 Accordion Closed

  • Whiteboard
  • 10-12 seats
  • Located in Building 54
  • See below for tech capabilities
  • To book this room use the shared calendar in Outlook called ITS Conf. Rm 140. Users can add the shared calendar to view, but only Business Services can make a reservation on the calendar

ITS Fish and Bike Huddle Accordion Closed

  • Whiteboard
  • 4-5 seats
  • Located in Building 54
  • No tech capabilities
  • To book this room use the shared calendar in Outlook called ITS Fish and Bike Huddle. Users can add the shared calendar to view, but only Business Services can make a reservation on the calendar

ITS Think Tank Accordion Closed

  • Whiteboard
  • TV
  • 6-8 seats
  • Located in Building 16
  • No tech capabilities
  • No longer available to book in Outlook, now booking through 25Live

Technology Offerings for Rooms with Tech Capabilities


Available Inputs (use TV remote to select): Accordion Closed

  • HDMI 1 = Dedicated PC (mounted to back of TV)
  • HDMI 2 = Laptop Aux Connection
  • HDMI 3 = Polycom Trio (for Skype Conferencing)

To use Dedicated PC: Accordion Closed

  • Ensure TV Input is set to HDMI 1
  • Turn on wireless keyboard and mouse
  • Press any key to wake up computer
    • If computer does not wake up, ensure power is on using the power button on the computer, mounted to the back of the TV
  • Sign in with your NAU user ID and password

To use a Laptop: Accordion Closed

  • Change TV Input to HDMI 2 using TV remote
  • Connect provided cable to your device

For Video Conferencing: Accordion Closed

  • On Polycom Trio Phone, choose “Meet Now”
    • Alternatively, you can add a Skype Meeting to your calendar invite, and click the “Join” prompt on the Polycom Trio when your meeting starts.
  • Participants can join by calling conference room phone number or using the instructions in the calendar meeting invite
  • Change TV Input to HDMI 3
  • Skype will utilize the webcam mounted to the top of TV and Polycom Trio
  • To present your laptop screen, join the Skype Meeting from your laptop. Click the Present icon and select how you want to show your content.
  • For other web conferencing services like Zoom, please use the dedicated PC

To Place a Normal Call: Accordion Closed

  • On the Polycom Trio, click “Place a Call”.
  • Dial the whole number
  • Click “Unmute” or tap any of the red microphone icons.
  • Add numbers by clicking “+”.
  • Hang up when done

To Book a Space

Note: with changes coming to Exchange Online in the spring of 2023, the procedure to book space will change. This page will be updated to reflect those changes in the coming months.

  1. Go to Outlook
  2. Click on the Calendar icon
  3. Click on ‘Meeting’
  4. Add Room (i.e. ITS Rm 130)
  5. Check the schedule
  6. Send
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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