Video conferencing tools at NAU
The collaborative tools available at NAU make it possible to work with students, faculty, and staff from anywhere. Instant messaging also provides a quick way to get answers and brainstorm with colleagues when you’re not in the same space.
When using video conferencing tools, it is important to test your equipment prior to your meeting time to ensure everything is working properly. Don’t forget to familiarize yourself with the tool itself as well as the meeting space. Please view our training videos or quick reference guides on the video conferencing tools.
Current NAU staff and faculty have access to free licensed Zoom accounts. This type of account allows up to 300 participants, unlimited meeting times, and single sign-on. If this account does not match your needs, please contact our ITS Service Desk at 928-523-3335.
Blackboard Collaborate Accordion Closed
Blackboard Collaborate is built into every Blackboard Learn course, and is the recommended videoconferencing tool for courses and virtual office hours. You can share your screen and applications, use a whiteboard, display your webcam and even break your students into breakout groups.
Zoom Accordion Closed
Zoom is an additional web conferencing tool that provides screen sharing, video conferencing, and related online conferencing functionality. This tool is fully functional on all platforms and is available to all members of the NAU community free of charge.
When Zoom updates are available, apply the update right away. These updates add new functionality and often fix security vulnerabilities.
Update April 1: Zoom changed a screen-sharing setting as a security precaution. Please view the Zoom article on screen sharing.
Update March 24: Automatic transcription now available!
Popular articles and guides
Account options
Licensed
- All current NAU faculty and staff have Licensed accounts
- Supports Single Sign On
- Unlimited time for meetings
- Webinar functionality is NOT available
- Recording to NAU’s “Zoom Cloud” IS available
- Supports up to 300 participants
HIPAA-Compliant
- A licensed account that is approved for HIPAA Compliance
- Submit a ServiceNow request to acquire
- Encryption for 3rd party endpoints (H323/SIP) enabled
- Cloud recording is disabled
- Encrypted chat enabled
Skype for Business Accordion Closed
Skype for Business is the primary conferencing and instant messaging tool at NAU and provides multiple collaboration and conferencing features including simple instant messaging, phone calls, recording online conference calls, and screen sharing.
Explore the Knowledge Base articles below, but don’t forget to explore Skype’s online documentation as well as what’s available on YouTube.
Popular articles and guides
Microsoft Teams Accordion Closed
As a part of NAU’s license with Microsoft Office 365, all students, faculty, and staff can utilize this fast-growing, multi-purpose collaboration and communication tool for free.
Popular articles and guides
Training videos
Video conferencing rooms
Each year, ITS helps improve the technology in conference and meeting spaces around campus to allow for video conferencing. Many rooms are already equipped with conference phones. For information about the video conferencing rooms available, please refer to the Video Conferencing Knowledge Base article.
View our 2020 Video Conferencing Standards for a full list of ITS-supported video conferencing solutions.
Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
Training videos
Quick reference guides
Join a Skype for Business meeting
How to Create and Record a Skype Meeting
Functionality of a Skype Meeting