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Microsoft Teams Training

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Contact ITS

Email:
ask-its​@nau.edu
Call:
(928) 523-3335

Request ITS Support

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. University IT policy manual

Quick Links

Microsoft 365
Getting Started KB article
Video Conferencing at NAU

Microsoft Teams Training

NAU’s preferred collaboration tool

As a part of NAU’s license with Microsoft 365, all current students, faculty, and staff can utilize this fast-growing, multi-purpose collaboration and communication tool for free.


Launch Microsoft Teams

Join NAU’s Teams Community

Microsoft Support Training

Training videos by topic

Setup Accordion Closed

  • How to confirm you have been migrated to Teams phone calling
  • How to download Teams on your iOS Device
  • How to download Teams on your Android Device
  • e911 Setup
  • Teams Settings
  • Disconnecting Your Obsolete Desk Phone and Reconnecting Your Computer to Internet

Calling on Desktop App Accordion Closed

  • Finding your work number
  • How to make a call
  • Answering a call
  • Making a call from chat
  • How to put a call on hold
  • Adding someone to a call
  • Review call history
  • Set up simultaneous ring or call forwarding
  • Contacts
  • Setting up your Microsoft Teams voicemail
  • Checking your voicemail

Calling on Mobile Accordion Closed

  • Adding someone to a call
  • Review call history
  • Checking your voicemail
  • How to make a call
  • Answering a call
  • Making a call from chat
  • How to put a call on hold

Chat Accordion Closed

  • Starting a New Chat on Desktop
  • Starting a New Chat on Mobile Device
  • Making a call from chat on Desktop
  • Making a call from chat on Mobile Device

Calling on Desk Phone Accordion Closed

Yealink MP54
  • How to make a call
  • How to put a call on hold
  • Adding someone to a call
  • Review call history
  • Checking your voicemail
  • Call Forwarding

Teams – Coming Soon Accordion Closed

  • Tutorials Coming Soon

Meetings – Coming Soon Accordion Closed

  • Tutorials Coming Soon
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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