Information Technology Services
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Contact Us

Reporting@nau.edu 
GIS-Reporting@nau.edu
(928) 523-3335

Request ITS Support

Know the Rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources.
Information Technology Policy Manual

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Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.
     

Enterprise Reporting, Analytics, and Data Visualization


NAU Data Warehouse

Reporting services are offered to the NAU community via a secured reporting environment (Business Objects) accessing the NAU Data Warehouse. Our reports provide data to conduct university business and support internal planning and decision-making. Reports are refreshed nightly and reflect data as of the end of the previous day.

If you are working on accreditation or academic program review, or for any information to send off-campus, please visit the Strategic Planning, Institutional Research, and Analytics website.


Geographical Information System (GIS) Services

GIS Services are offered to the NAU community via ArcGIS to assess, model, query, and visualize geospatial data on the NAU Campus from a centralized data source of assets, land, boundaries, building models, infrastructure, grounds, transportation, utilities, and more. We reconcile and convert CAD and other document types to building information model (BIM) and other spatial layers and prepare maps for export or printing with the appropriate requested layers and attributes.

Submit a service request or report an issue: ITS Service Portal

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Enterprise Reporting

VPN is required for off-campus or wireless connections.

  1. Complete the FERPA Online Tutorial.
  2. Submit an Enterprise Reporting account request.
    • Knowledge Base article for how to submit the form
    • Please request VIEW access for your new account. VIEW access allows you to run reports, choosing the appropriate prompts to get data relevant to you.
    • WRITE access is reserved for those who have deep knowledge and understanding of the underlying data and structures, have spoken to and completed report writer training by ERAD, data training by the appropriate data steward(s), and have been invited to become a campus report writer.
  3. Log on to Enterprise Reporting while you are logged into the NAU VPN.

For ArcGIS online

  1. Complete the FERPA Online Tutorial.
  2. Submit an ITS – Security Request for ArcGIS Online.
    • Knowledge Base article for how to submit the form
    • Please request VIEWER access for your new account to view data and maps. To collect data using the mobile app Collector, select COLLECTOR – USER access.
    • EDIT and PUBLISHER access are reserved for those who have deep knowledge and understanding of the ArcGIS Online, and will be performing more complicated data analysis and map creation, have spoken to and completed ArcGIS training and data training by the appropriate data steward(s).
  3. Log on to ArcGIS Online

Availability Accordion Closed

  • Enterprise Reporting is available 7:00 a.m. – 12:00 a.m., seven days a week. It may be unavailable on Sunday mornings until 12:00 p.m. (noon) for regular system maintenance.
  • ArcGIS Online is available 24 hours per day, seven days per week.

If either system is not accessible during normal hours, check the ITS Service Portal for the current status.

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One-on-One Training Upon Request

Our one-on-one training sessions provide a personalized learning experience tailored to specifically your goals and objectives. Whether you’re a beginner looking to grasp the fundamentals or an experienced user aiming to refine your techniques, we can work closely with you to create customized training.

Group Sessions Upon Request

For those who thrive in collaborative environments or prefer the camaraderie of group learning, we also offer group training sessions upon request. Gather your team/colleagues for an engaging learning experience designed to foster teamwork, communication, and skill development. With group sessions, you will benefit from shared insights and the motivation that comes from learning alongside others.

Email reporting@nau.edu or gis-reporting@nau.edu to request individual one-on-one training or to arrange a customized group training.

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Log on to Enterprise Reporting

VPN is required for off-campus or wireless connections.

Log on to ArcGIS Online

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Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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