Contact Us
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources.
Information Technology Policy Manual
Quick Links
Log on to Enterprise Reporting
VPN is required for off campus or wireless connections.
Log on to ArcGIS Online
Enterprise Reporting, Analytics and Data Visualization
NAU Data Warehouse
Institutional information is provided to the NAU community via a secured reporting environment (Business Objects) accessing the NAU Data Warehouse. Our reports provide data to conduct university business and support internal planning and decision-making. Reports are refreshed nightly and reflect data as of the end of the previous day.
If you are working on accreditation or academic program review, or for any information to send off-campus, please visit the Institutional Research and Analysis website.
Geographical Information System (GIS) Services
GIS Services are offered to the NAU community via ArcGIS to assess, model, query and visualize geospatial data on the NAU Campus from a centralized data source of assets, land, boundaries, building models, infrastructure, grounds, transportation, utilities and more. We reconcile and convert CAD and other document types to building information model (BIM) and other spatial layers and prepare maps for export or printing with the appropriate requested layers and attributes.
Submit a service request or report an issue: ITS Service Portal
Request access Accordion Open
Enterprise Reporting
- Complete the FERPA Online Tutorial.
- Submit an Enterprise Reporting account request.
- Knowledge Base article for how to submit the form
- Please request VIEW access for your new account. VIEW access allows you to run reports, choosing the appropriate prompts to get data relevant to you.
- WRITE access is reserved for those who have deep knowledge and understanding of the underlying data and structures, have spoken to and completed report writer training by ERAD, data training by the appropriate data steward(s), and have been invited to become a campus report writer.
- Log on to Enterprise Reporting.
VPN is required for off campus or wireless connections.
For ArcGIS Online
- Complete the FERPA Online Tutorial.
- Submit an ITS – Security Request for ArcGIS Online.
- Knowledge Base article for how to submit the form
- Please request VIEWER access for your new account to view data and maps. To collect data using the mobile app Collector, select COLLECTOR – USER access.
- EDIT and PUBLISHER access are reserved for those who have deep knowledge and understanding of the ArcGIS Online, and will be performing more complicated data analysis and map creation, have spoken to and completed ArcGIS training and data training by the appropriate data steward(s).
- Log on to ArcGIS Online
Availability Accordion Closed
- Enterprise Reporting is available 7:00am – 12:00am, seven days a week. It may be unavailable on Sunday mornings until 12:00pm (noon) for regular system maintenance.
- ArcGIS Online is available 24 hours per day, seven days per week.
If either system is not accessible during normal hours, check the ITS Service Portal for current status.
Training Accordion Closed
Enterprise Reporting Open Labs are offered for hands-on assistance. Come any time during the available hours, get your questions answered, and leave at your leisure. The lab is open to all users of Enterprise Reporting and ArcGIS Online. Please email us at least a day ahead to let us know you are coming. Unless otherwise noted, open lab training is offered in building 54, room 106.
Email reporting@nau.edu or gis-reporting@nau.edu to request individual one-on-one assistance or to arrange customized training for a group.
Quick Links Accordion Closed
Log on to Enterprise Reporting
VPN is required for off campus or wireless connections.
Log on to ArcGIS Online