Information Technology Services
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Contact LPD

928-523-8938 prodev@nau.edu
Request ITS Support

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. University IT policy manual Information Security Awareness Training policy

Looking for Environmental Health & Safety training?

Log in to BioRaft

Additional information

Blackboard Learn MyTraining transcript

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

NAU online training

Explore some of the existing training videos LPD currently has to offer. At this time, all interactive tutorials, Tech Time, Tech Tips in 60 Seconds, and other training videos are listed below. We are currently looking into new ways to provide the latest and greatest content.

View the latest LOUIE trainings here!

Training videos organized by topic

Health & safety Accordion Closed

  • HIPAA
  • Bystander Intervention
  • Campus Security Authority
  • Health Promotions
  • BioRaft training
  • Environmental Health & Safety Training page

Comptroller & financial Accordion Closed

  • Internal Controls
  • Loss Prevention
  • P-card reconciliation for EMSA
  • Travel Training

Data governance Accordion Closed

  • Data Governance
  • Tableau

Human resources Accordion Closed

  • Prosci: What is it?
  • Prosci: Awareness
  • Prosci: Desire
  • Prosci: Knowledge
  • Prosci: Ability
  • Prosci: Reinforcement 
  • Time & Labor videos

New Employee Welcome

  • Introduction
  • Campus Health Services
  • Campus Recreation
  • Contracts, Purchasing, and Risk Management
  • Emergency Information
  • Employee Assistance and Wellness
  • Information Technology Services
  • Office of Environmental Health and Safety
  • University Transit Services

Campus services Accordion Closed

  • Purchasing a parking permit

Professional development Accordion Closed

  • How to Create a Course in Udemy
  • Lean Lesson 1
  • Lean Lesson 2
  • Lean Lesson 3
  • Lean Lesson 4
  • Lean Lesson 5
  • Lean Handout

Student videos Accordion Closed

Student organizations

  • Student organization president training
  • Student organization treasurer training
  • True Blue Connects

Additional services

  • NAUFlex
  • How to Navigate Through Blackboard Learn
  • Uploading to BbLearn
  • Saving to your Dana drive
  • Applying for graduation
  • Navigating MyNAU

 

ITS training topics

Outlook  & Gmail Accordion Closed

  • Creating a signature in Gmail
  • Exchange Light
  • Creating an online meeting in Outlook
  • Creating a custom signature in Outlook
  • Entering vacation time in Outlook on a PC
  • Entering vacation time in Outlook on a Mac

Skype for Business Accordion Closed

  • Basic features
  • Online meetings
  • Video call
  • Video Conferencing

Cisco AnyConnect Accordion Closed

  • Installing on a Mac
  • Installing on Windows
  • Installing on Android
  • Installing on iOS
  • Connecting on a Mac
  • Connecting on Windows
  • Connecting on Android
  • Connecting on an iPhone

General ITS services Accordion Closed

Information Security Essentials

  • Blackboard Collaborate Ultra
  • Civitas Inspire
  • Directory Maintainers
  • Embedding video in PowerPoint (Mac)
  • Embedding video in PowerPoint (PC)
  • Finding your computer name
  • Ideascale
  • My Training site transcript
  • Remote desktop
  • Salesforce Bootcamp
  • Student Employee Account Management (SEAM)
  • WordPress online training
  • Zoom Video Conferencing

ServiceNow training

  • Comprehensive Change
  • Logging an Outage or Degradation
  • Closing an Outage or Degradation
  • Creating a Problem Ticket
  • Closing a Problem Ticket
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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