Information Technology Services
Virtual Visit Request info Apply
MENUMENU
  • Services
    • Services for...
      • Students
      • IT Services for Faculty
      • IT Services for Staff
      • Affiliates
    • Hardware & Software
      • Computer Purchasing
      • Printing
      • Web Browsers
      • Software for NAU Students
      • Software for NAU Faculty & Staff
    • Communication & Collaboration
      • Email & Calendars
      • NAUgo Mobile App
      • Phones, Mobile, & Voicemail
      • Video Conferencing & Messaging
    • Professional Services
      • Development
      • Project Management
      • Training & Documentation
      • User Experience & Design
      • Web & Mobile Development
    • General Services
      • A-Z Index
      • Service Catalog
      • Service Management
    • Infrastructure & Networking
      • File Sharing & Storage
      • Remote Services
      • Servers & Hosting
      • Wi-Fi & Networking
    • Academic & Research Technology Services
      • Blackboard Learn
      • Classroom Support
      • Computer Labs
      • Survey & Statistical Services
  • Security
    • Information Security
    • Phishing
    • Two-Step Verification
    • Antivirus
  • Get Help
    • Search Knowledge Articles
    • Submit a Ticket
    • View My Tickets
    • Contact Information & Hours
  • About
    • About ITS
    • Contact Information & Hours
    • Directory
    • News
    • ITS Employee Forms
    • ITS Communications
    • ITS Meeting Spaces
    • Organizational Structure
    • About our CIO
  • IN
  • ITS
  • NAU Safe

Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

Download NAU Safe:

Google Play

Apple App Store

Related Links:

  • NAU's Emergency Closure policy
  • NAU Safe Knowledge Base article
  • NAU's Snow Safety article


Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

NAU Safe

The NAU Safe app is the official safety app of Northern Arizona University. The app features notifications and alerts, tools for responding to an emergency, tips for staying safe on campus, and other enhanced features.


Lumberjacks, make sure to update your preferred and mobile phone numbers in NAU ID Portal. For more information, view our NAU Safe article.


  • Send your location in real-time to a friend, so they can follow your path, as you walk to your destination, and can place an emergency 911 call to emergency services if necessary
  • Get in direct contact with emergency services, which activates a map in the NAU Police Communications Center so they can see where the caller is
  • Report a Crime Tip
  • Request a Safety Escort – NAU Police Department (NAUPD) provides this escort service on the Flagstaff Mountain Campus for students, faculty and staff based on the availability of police and Student Security personnel
  • Request a Motorist Assist
  • Choose which NAU campus location you would like to receive notifications from
  • Sign up for emergency alert notifications from numerous Arizona counties

FAQs

Who is included in the NAU Safe Alert Notification System? Accordion Closed

The Active NAU Population is automatically opt-in to the NAUSafe Alert Notification System.

All population includes:

  • Faculty
  • Staff
  • Employees
  • Students
  • CIE Program
  • Affiliates (Visiting Affiliates, Sodexo Employees, Adjunct)

What physical NAU Campus Locations are included in the NAU Safe Alert Notification System? Accordion Closed

All current campus locations.

How will I be contacted/communicated of alerts? Accordion Closed

The methods include: SMS Text, Push Notifications, email and voice call.

Can I opt out of the NAU Safe Alert Notification System? Accordion Closed

Via Voice Call:

  • Voice Call will prompt to press 9 to unsubscribe.

Via Email

  • User can click on “Unsubscribe” in the body of the Email

Via Text

  • User can reply to text by saying “STOP” to Unsubscribe

What phone numbers does NAU have on file to send me NAU Safe Alert Notifications? Accordion Closed

NAU has your Preferred Phone number on File within NAU’s ID Portal System.

NAU has your Mobile Phone number on File within NAU’s ID Portal System.

If your Mobile Phone number is your Preferred Phone number, we only have your Mobile Phone # on file.

How can Vendors, Contractors, Camps and Conferences, and parents receive emergency notifications? Accordion Closed

  • Download the NAU Safe app to their phone and select their preferred campus location(s) by clicking the About/Preferences button, then the Campus Locations Settings button.
  • Go to your phone’s notifications settings and ensure the NAU Safe app is set to receive notifications.
  • You will now receive push notifications through the app!

Are Full Time Online NAU Population Included in the NAU Safe Alert Notification? Accordion Closed

No. Not at this time.

I have NAUgo as an App, I previously received NAU Safe Notifications within NAUgo, will I continue to receive NAU Safe Notifications within NAUgo? Accordion Closed

 No. Not at this time. NAU has a specific NAU Safe App that can be downloaded at Google Play and iPhone Stores.


Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
Social Media
Visit us on Twitter Facebook Instagram Youtube