Student Resources

Software for NAU students

ITS provides a list of available software to students to support their learning and coursework, ensuring students have the tools needed for success. 

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Virtual Desktops, applications, and software

NAU provides software, applications, and a virtual desktop through apps.nau.edu. This service is a cloud computing environment that offers a suite of approved applications, software, and even a full virtual desktop available to NAU users for free. To access these resources, log in to apps.nau.edu using your NAU credentials.

ⓘ Learn more about NAU’s virtual software ›

ⓘ Learn more about virtual desktop ›

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Additional resources for NAU students

Contact us for questions or concerns ›
Disability Resources & Software ›

Employee Resources

Software for NAU employees

ITS offers and maintains software offerings for NAU work and instruction through a variety of channels, which are consolidated on this webpage. Approved software offerings for employees include enterprise software that’s already licensed for NAU, software available through NAU’s virtual applications and desktop offerings, software available on NAU’s Company Portal webpage, as well as software available for NAU computers through ITS’ software management applications, Software Center and Self Service.

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ⓘ I need software not provided by ITS for work, instruction, or research.

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Enterprise software available to NAU employees

This list of software includes NAU’s popular and enterprise software offerings, such as Google, Zoom, Udemy, and more. These software offerings are readily available for NAU employees to use. 

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Microsoft InTune Company Portal software downloads

Microsoft InTune provides a cloud-hosted list of available software for NAU employees to download. You can visit the Portal to download software from Microsoft.

Visit the InTune Company Portal ›

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Software Center & Self Service software applications

ITS manages two applications for NAU devices: Software Center for Windows computers and Self Service for MacOS computers. These tools allow NAU employees to download approved software onto their NAU work devices.

Learn more about Software Center and Self Service ›

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Virtual Desktops, applications, and software

NAU provides software, applications, and a virtual desktop through apps.nau.edu. This service is a cloud computing environment that offers a suite of approved applications, software, and even a full virtual desktop available to NAU users for free. To access these resources, log in to apps.nau.edu using your NAU credentials.

ⓘ Learn more about NAU’s virtual software ›

ⓘ Learn more about virtual desktop ›

Software Purchasing

Acquiring new software at NAU

NAU requires that software acquisition must have terms of service/conditions agreed to by a contract signature authority, as well as a multi-departmental evaluation of the desired software. These requirements allow the university to evaluate data and security compliance, legally enforcable obligations, accessibility concerns, student and financial impact, as well as service redundancy. 

These requirements mean that NAU users are not permitted to use their NAU credentials with any software not acquired. Failure to comply with these requirements will result in the software being disabled, blocked, or removed. 

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Examples of software that meet the needs to be acquired (including, but not limited to). 

• Software downloaded from the internet;

• Software downloaded from an official app store;

• Online Software as a Service (SaaS) like Chat GPT, MailChimp, or Salesforce;

• Browser extensions like AdBlock or Grammarly;

• In-app plugins to enterprise software, like the ‘apps’ tab in Microsoft Teams;

• Free software;

• Open source software.

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Steps to acquire software

To ensure the above requirements are met, the following steps must be completed.

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Step 1

Submit a purchase request

You’ll use ServiceNow to submit a purchase request for the desired software.

Purchase requests for software acquisitions get routed through NAU contracts and purchasing so that the appropriate contract signature authority can agree to terms of service/conditions. 

Submit a Purchase Request ›

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Step 2

Submit an ITS Checklist

You’ll also need to complete the ITS Checklist—an OnBase form that asks questions about the desired software.

Complete the ITS Checklist OnBase Form ›

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Tips for success as you begin the process

• Define the scope of the software (individual, departmental, enterprise, educational, research, etc.); 
• Review Data Classifications and know what data types the software will interact with.; 
• Reach out internally to departmental leadership and/or business analysts before beginning the process;
• Gather any necessary HECVAT/VPAT/ACR/Vendor Question forms, depending on the scope of the software;
• Respond to requests for additional information, if asked.
• View the status of your checklist through OnBase.

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Final steps

Once you complete the steps above, you’ll standby for the necessary approvals and evaluations to be completed. Time required to process the Purchase Request and ITS Checklist varies depending on data and security factors, legally enforceable obligations, accessibility concerns, student and financial impact, and if the functionality is provided by an existing software. 

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While you wait for approvals, you can view the status of your checklist through OnBase ›

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Additional resources

Information Technology Procurement Policy ›

Contract Signature Authority ›

NAU Contract Responsibility ›

Data Classification and Handling ›

Information Security ›

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Contact information

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NAU Information Technology Services

To reach out to ITS’ software team for information about the software licensing process, as well as any questions or concerns, email Software@nau.edu.

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NAU Contracts, Purchasing, and Risk Management

To reach out to Contracts, Purchasing, and Risk Management, send an email to NAU-Purchasing@nau.edu.

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NAU Disability Resources

For questions about Disability Resources and Accessibility in software, send an email to Accessibility@nau.edu.

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Software deadlines

Deadlines to request software for instructional use

As instructors prepare for upcoming semesters, please note that the software needed for instruction may not be installed in the learning spaces where your class is held. To ensure that your software is installed and working properly before the semester begins, you must go through the software request process and complete the necessary steps by the deadlines listed below. Any software requests submitted after these deadlines may not be ready by the start of the semester.

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Deadlines for Spring Semester

November 1^st – The software checklist must be submitted by this date.

December 1^st – The software checklist must be approved, the software purchased, and any associated license information must be provided to ITS.

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Deadlines for Fall Semester

March 1^st – The software checklist must be submitted by this date.

May 1^st – The software checklist must be approved, the software purchased, and any associated license information must be provided to ITS.

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Deadlines for Summer and Winter Semesters

The software checklist must be approved, the software purchased, and any associated license information must be provided to ITS one month before the start of the term.

For more information, reference our Knowledge Base Article.