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Know the Rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources.Information Technology Policy Manual
Please view the Conducting University Surveys Policy before sending a survey to ensure it follows the approved standards and requirements.
Qualtrics at NAU
Qualtrics provides surveys to the NAU community for classes and research purposes. Qualtrics is the preferred survey tool for the university.
Qualtrics via NAU is not available for use outside of university purposes.
First-time users Accordion Closed
When you access https://qualtrics.nau.edu/ for the first time, the system will recognize that you are accessing Qualtrics for the first time. Choose the I don’t have a Qualtrics account option to create a new account and use your NAU credentials to log in.
Existing users Accordion Closed
When you access https://qualtrics.nau.edu/ for the first time, the system will recognize that you are accessing Qualtrics as a part of NAU. You can migrate a previous Qualtrics account by choosing I already have a Qualtrics account. Use your existing Qualtrics credentials to become part of the NAU instance of Qualtrics. Information from your original account will be available in your new NAU-specific Qualtrics account.
Choosing not to migrate a previous account may cause difficulty retrieving information from the original account in the future.
Once in the system, any existing surveys, responses, affiliations, permissions, and collaborations should be available to you. More information and training videos can be found on the Qualtrics web page.
If any of your existing account information is not available, please contact the ITS Service Desk at (928) 523-3335.
More information and training videos are available on the Qualtrics web page.
Sending a Qualtrics survey outside of NAU Accordion Closed
To help ensure your survey’s don’t get marked as spam or junk when sending to recipients outside of NAU, please review our Qualtrics article, and the Qualtrics documentation.