Information Technology Services
Virtual Visit Request info Apply
MENUMENU
  • Services
    • Services for...
      • Students
      • IT Services for Faculty
      • IT Services for Staff
      • Affiliates
    • Hardware & Software
      • Computer & Tablet Purchasing
      • Printing
      • Web Browsers
      • Software for NAU Students
      • Software for NAU Faculty & Staff
    • Communication & Collaboration
      • Email & Calendars
      • NAUgo Mobile App
      • Phones, Mobile, & Voicemail
      • Video Conferencing & Messaging
    • Professional Services
      • Enterprise Business Analysts
      • Development
      • Project Management
      • Training & Documentation
      • User Experience & Design
      • Web & Mobile Development
    • General Services
      • A-Z Index
      • Service Catalog
      • Service Management
    • Infrastructure & Networking
      • File Sharing & Storage
      • Remote Services
      • Servers & Hosting
      • Wi-Fi & Networking
    • Academic & Research Technology Services
      • Canvas
      • Classroom Support
      • Computer Labs
      • Survey & Statistical Services
  • Security
    • Information Security
    • Phishing
    • Two-Step Verification
    • Antivirus
    • Data Security
  • Get Help
    • Search Knowledge Articles
    • Submit a Ticket
    • View My Tickets
    • Contact Information & Hours
  • About
    • About ITS
    • Contact Information & Hours
    • Directory
    • News
    • ITS Employee Forms
    • ITS Meeting Spaces
    • Organizational Structure
    • About our CIO
  • IN
  • ITS
  • Wi-Fi at NAU­

Contact ITS

Email:
ask-its​@nau.edu
Call:
(928) 523-3335

Share your Wi-Fi experience with us!

ITS is actively working to improve the wireless network across campus, and we welcome feedback from students, faculty, and staff. Click the button below to share your feedback with us.
NAU Wireless Feedback

Need help connecting? Please contact ITS Support.
Remote Desktop ServicesNAU Remote Apps

Know The Rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
University IT policy manual

Wi-Fi at NAU


NAU Flagstaff and statewide locations have wireless network access provided by ITS. We are constantly working to provide wireless access by increasing the number of access points and improving connectivity while moving between buildings.


Click on a tab to learn more about the Wi-Fi networks at NAU

  • NAU Network Tab Open

  • NAU Guest Tab Closed

  • Gaming and Media Devices Tab Closed

  • EduRoam Tab Closed

NAU Network Accordion Open

The NAU network is a secure network available to faculty, staff, and students with an NAU userID and Password.

Connect to the NAU Network

NAU Guest Accordion Closed

The NAU Guest network is available to all NAU guests and provides basic access to Internet resources only.

Connect to NAU Guest

Gaming and Media Devices Accordion Closed

NAU Guest should also be used for devices that cannot connect to NAU Wi-Fi, which includes many media and gaming devices.

Connect to Gaming and Media Devices

EduRoam Accordion Closed

EduRoam (education roaming) is a secure, worldwide roaming access service developed for the international research and education community.  EduRoam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops.

Please remember when traveling, if you experience issues connecting to EduRoam, contact your institutional help desk. For assistance, call 928-523-3335 or 888-520-7215.

For more information, read our EduRoam article.


Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
Social Media
Visit us on Twitter Facebook Instagram Youtube