Information Technology Services
Virtual Visit Request info Apply
MENUMENU
  • Services
    • Services for...
      • Students
      • Faculty
      • Staff
      • Affiliates
    • Hardware & Software
      • Computer Purchasing
      • Printing
      • Web Browsers
      • Software for NAU Students
      • Software for NAU Faculty & Staff
    • Communication & Collaboration
      • Email & Calendars
      • NAUgo Mobile App
      • Phones, Mobile, & Voicemail
      • Video Conferencing & Messaging
    • Professional Services
      • Development
      • Training & Documentation
      • User Experience & Design
      • Web & Mobile Development
    • General Services
      • A-Z Index
      • Service Catalog
      • Service Management
    • Infrastructure & Networking
      • File Sharing & Storage
      • Remote Services
      • Servers & Hosting
      • Wi-Fi & Networking
    • Academic & Research Technology Services
      • Blackboard Learn
      • Classroom Support
      • Computer Labs
      • Survey & Statistical Services
  • Security
    • Information Security
    • Phishing
    • Two-Step Verification
    • Antivirus
  • Get Help
    • Search Knowledge Articles
    • Submit a Ticket
    • View My Tickets
    • Contact Information & Hours
  • About
    • About Us
    • Contact Information & Hours
    • Directory
    • ITS Employee Forms
    • ITS Communications
    • ITS Meeting Spaces
    • News
    • Organizational Structure
    • About our CIO
  • IN
  • ITS
  • Wi-Fi at NAU­

Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu Faculty and staff: ITS@nau.edu

Share your Wi-Fi experience with us!

ITS is actively working to improve the wireless network across campus, and we welcome feedback from students, faculty, and staff. Click the button below to share your feedback with us.
NAU Wireless Feedback
Need more help connecting? Please contact ITS Support.

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. University IT policy manual

Additional information

  • Green PC
  • Remote desktop services
  • NAU Remote Apps

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

Wi-Fi at NAU

Most NAU Flagstaff campus buildings and statewide locations have wireless network access provided by ITS. We are constantly working to provide wireless access by increasing the number of access points and improving connectivity while moving between buildings.

NAU Network

The NAU network is a secure network available to faculty, staff, and students with an NAU userID and Password.

Connect to the NAU Network

NAU Guest

The NAU Guest network is available to all NAU guests and provides basic access to Internet resources only.

Connect to NAU Guest

Gaming and Media Devices

NAU Guest should also be used for devices that cannot connect to NAU Wi-Fi, which includes many media and gaming devices.

Connect to Gaming and Media Devices

EduRoam Accordion Closed

EduRoam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.  EduRoam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.

Please remember when traveling, if you experience issues connecting to EduRoam, contact your institutional help desk. For assistance, call 928-523-3335 or 888-520-7215.

For more information, read our EduRoam article.


Wireless across campus

NAU ITS will be upgrading approximately 3,000 legacy access points around campus to improve the wireless connectivity for faculty, staff, and students. These changes will make NAU’s wireless network more resilient, secure, and intelligent while providing faster speeds for users. This upgrade will position NAU to provide a better wireless user experience while continuing to support the wide variety of devices across campus, such as mobile phones, laptops, tablets, gaming consoles, and other smart devices.

Recent Improvements Accordion Closed

  • Wi-Fi Upgrades
    • September 2021
      • Cowden
      • Tinsley
      • Cline Library
    • November 2021
      • Calderón Learning Community
      • Building 29 Aspen crossing/Calderon
      • Building 39 Raymond Hall
      • Building 42 Sechrist Hall

Upcoming Improvements Accordion Closed


Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
Social Media
Visit us on Twitter Facebook Instagram Youtube