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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

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Interactive Map for access to free Wi-Fi hotspots throughout the state.

Window Service Update Server (WSUS)

WSUS, previously known as Software Update Services (SUS), is a computer program developed by Microsoft Corporation that enables administrators to manage the distribution of updates and hot fixes released for Microsoft products to computers in a corporate environment.

WSUS Server Hostname: mesquite.ucc.nau.edu

Things to keep in mind: Accordion Closed

  • If the endpoint is not joined to the NAU domain, manual configuration is required.
  • The domain to which clients are joined is only relevant if the update server configured (or reconfigured) automatically.
  • Specific domain membership and/or client authentication is not required to run the Windows Update service post configuration.
For more information regarding check out our articles for Windows Updates and Windows Service Update Server.

Windows Update – Manual Server Configuration

To manually configure a Windows computer to connect to https://mesquite.ucc.nau.edu, and use the NAU WSUS Windows Update service, refer to the below:

Instructions for Manual Configuration Accordion Closed

  • Run “gpedit.msc”
  • Follow on-screen prompts:
    • Local Computer Policy
      • Computer Configuration
      • Administrative Templates
      • Windows Components
      • Windows Update
  • Set the intranet update service for detecting updates to: https://mesquite.ucc.nau.edu.

Automatic Updates FAQs

What is a WSUS Server? Accordion Closed

Windows Server Update Services (WSUS) is a component that provides a solution to manage and distribute critical Windows patches. These patches resolve known security vulnerabilities and stability issues with Microsoft Windows operating systems. This solution updates Windows 2000 and higher Windows operating systems.

Can I turn my computer off? Accordion Closed

Yes, we encourage turning off computers for conservation purposes.
If the user turns their computer off any time before 3:00am, then back on the next day, Automatic Updates will wait 1 minute after the logon prompt is displayed before proceeding with a scheduled installation. A reboot will occur if the user does not login. If the user does login, they will be notified to install the updates and to restart the computer to complete the installation.

Will I get updates through the VPN? Accordion Closed

If the computer is a member of the NAU domain, and the user checks the box to use the dial-in connection to the NAU VPN, the computer will have access to the group policies that instruct the Windows Update Component to look at our SUS server for updates.

Which computers will receive updates? Accordion Closed

Any computer that is a member of the NAU domain and running Windows 2000, Windows XP, or Windows Server 2003 will be notified through group policies to utilize our Software Update Service (SUS) server.

Can I manually update my server? Accordion Closed

Yes. Servers are the only machines that can be excluded from the Software Update Service security mandate. Please send MENSA the name(s) of the servers that you would prefer to install updates manually. These servers will be placed into a special OU where the group policies for automatic and service pack updates will not be applied.

How can I be notified only of updates? Accordion Closed

If your department has extenuating circumstances that prevents you from participating in the Automatic Updates Install process, your department head must contact Fred Estrella CITO, Information Technology Services to request this for your entire organizational unit.

ITS strongly recommends that Automatic Updates be installed on all computers in the NAU domain.

How often will I receive Automatic Updates? Accordion Closed

Microsoft releases Automatic Updates weekly. ITS will test the updates before approving them for the campus. Once the updates have the NAU approval status, ITS will release them on a weekly basis. This does not mean that you will receive an update every week; only as they become available for your workstation.

What about Service Packs? Accordion Closed

There is a group policy that will install the latest Windows Service Pack on Windows 2000 Professional, Windows 2000 Server and Advanced Server, Windows XP Professional, and Windows Server 2003 family.

If a Service Pack is needed on your machine, it will be installed upon computer startup. You will notice a message box stating “Installing Windows ?? Service Pack xx.” Do not reset your computer while this message box is displayed. The installation may take up to 20 minutes. Historically, Service Packs are released no more than twice a year.

Departmental liaisons will be notified when a new Windows Service Pack has been approved by ITS. A weeks’ notice will be given in preparation of the install.

Do I still need to use VirusScan? Accordion Closed

ITS does recommend using VirusScan.

Will this update my home computer? Accordion Closed

Most probably not. Only if your computer is a member of the NAU domain will it receive ITS approved Automatic Updates.

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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