Contact ITS Support
Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. University IT policy manualAdditional Information
For other needs or if you are unsure if your student needs one of these accounts, please contact the Service Desk to discuss available options.
Student Employee Accounts at NAU
Overview
ITS provides a way for student employees to access Faculty/Staff resources (computers, shared drives, shared email accounts, etc.) by giving a student one of our three types of student employee accounts. The requirements of the student’s job determine the type of account a student needs. These accounts are not automatically issued and must be requested for a specific need because not every student employee needs one for his or her position. If a student receives a student employee account, it is to be used for the purpose of the student’s employment with NAU only.
Important Information for Supervisors and Student Employees:
- The student employee is expected to use this account during their employment with NAU for work-related purposes. The student should not use this account for any student-related activities.
- The student employee account must be expired by the supervisor or department when the student’s employment ends.
- When the account is created, the student is required to update his or her password on NAU’s Password Change Website to access their new student employee account.
- These accounts help departments assign, maintain, and terminate access to resources like computers, shared drives, shared email accounts, etc. with little to no impact on the student’s educational accounts.
- These accounts are not a replacement but additional accounts to accompany the student’s normal account.
Student Employee Account Comparison
There are three main types of accounts available to student employees.
- Student Employee Group Only
- Student Employee with Skype for Business
- Limited Exchange Student Employee
The charts below list the main differences between each account:
| Student Needs... | Student Employee Group Only | Student Employee with Skype for Business | Limited Exchange Student Employee | Notes |
|---|---|---|---|---|
| Access to NAUShares | Yes | Yes | Yes | |
| Access to a shared/departmental email account for emailing and calendaring | No | No | Yes | |
| Access to an individual Exchange calendar | No | No | Yes | |
| Access to have email correspondence with non-NAU Exchange users | No | No | No | ITS recommends using a shared email account for correspondence to non-NAU Exchange email addresses. |
| Access to set appointments, manage, view, edit or delegate another NAU Exchange user’s calendar | No | No | Yes | |
| To be a delegate for another NAU Exchange users account | No | No | Yes | |
| Access to an individual NAU phone number | No | Yes – no voicemail | Yes – voicemail available | |
| To be a delegate on an individual or departmental phone number. | No | Yes | Yes | |
| Access to Skype for Business for instant messaging | No | Yes | Yes | While Skype for Business is still available for instant messaging, ITS recommends using Microsoft Teams for this functionality. |
| Student Employee Group Only | Student Employee with Skype for Business | Limited Exchange Student Employee |
|---|---|---|
| Access to a security group used for delegating access to work resources including NAU shared drives and shared mailboxes | Access to a security group used for delegating access to work resources including NAU shared drives and shared mailboxes | Access to a security group used for delegating access to work resources including NAU shared drives and shared mailboxes |
| Access to a Skype for Business account which can be used for telephony needs. | Access to a Skype for Business account which can be used for telephony needs. | |
| A limited NAU Exchange email account (cannot receive emails from non-NAU Exchange users) | ||
| An individual NAU Exchange calendar |
-
Student Employee Group Only Tab Open
-
Student Employee with Skype for Business Tab Closed
-
Limited Exchange Student Employee Tab Closed
Student Employee Group Only Accordion Open
- The student will use this account to log onto office computers using NAU\[student’s UID].
- The student’s home drive will be mapped automatically
- The student may use their account to access the shared drives and other services where access has been granted. Requests to these resources must be done separately via a ServiceNow ticket.
Student Employee with Skype for Business Accordion Closed
- The student will use this account to log onto office computers using NAU\[student’s UID].
- The student’s home drive will be mapped automatically
- The student may use their account to access the shared drives and other services where access has been granted. Requests to these resources must be done separately via a ServiceNow ticket.
- Access to Microsoft Skype for Business for telephony.
- Note: ITS recommends using Microsoft Teams for instant messaging communications instead of Skype for Business.
Limited Exchange Student Employee Accordion Closed
- The student will use this account to log onto office computers using NAU\[student’s UID].
- The student’s home drive will be mapped automatically
- The student may use their account to access the shared drives and other services where access has been granted. Requests to these resources must be done separately via a ServiceNow ticket.
- Access to Microsoft Skype for Business for telephony.
- Note: ITS recommends using Microsoft Teams for instant messaging communications instead of Skype for Business.
- This account is not meant to be used for email communications outside of NAU’s Exchange environment.
- This account is published in the NAU Exchange global address list, so it is possible for student-related emails to be directed to this account by other NAU Exchange users. The student will appear in the NAU Exchange global address list in the form of “SW – First Last” for internal communication and Exchange permissions.
- The student must check the email in their Limited Exchange account regularly for course-related emails. The student is responsible for forwarding any non-work-related email that they wish to keep to their student NAU Gmail account.
- Students who are required to send emails out for the job should use a shared mailbox.
- Students will not have or be given a first.last@nau.edu email alias
Account Expiration
Student Accounts are required to be renewed yearly beginning June 1st every year. Supervisors will need to contact the Service Desk at 928-523-3335 or submit a ServiceNow ticket to renew their student’s IRIS account.
Note for Limited Exchange Student Employee accounts:
- A notification will be sent to the student and their supervisor on May 1st.
- All email in the account is deleted 6 months after the account expires.
Requesting An Account
Please fill out one of these forms and submit them to the ITS Service Desk via ServiceNow or email at ITS-SEAM@nau.edu. Please call the ITS Service Desk at 928-523-3335 with any questions.