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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

Know the rules

All NAU employees and students should read and be familiar with theĀ Appropriate Use of IT Resources. Information Technology Policy Manual Information Security Essentials Training

Related Links:

Phishing ITS News: Data Protection

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

Security Tips for the Lumberjack Community

Whether you are working in the office, or working remotely, NAU ITS would like to encourage faculty and staff to protect their NAU accounts with the below security tips.


  1. Be password smart: longer is better, don’t share, and never reuse passwords.
  2. Don’t click on links or open attachments in unsolicited emails. Don’t take the bait in phishing emails.
  3. Run and install updates on your devices and applications regularly.
  4. Use a password for your computer and phone to avoid unauthorized access to your devices.
  5. Limit the amount of information you publish to your social media accounts. Once it’s posted, it can never be 100% deleted from the internet.
  6. Turn off location settings in your applications and never post where or when you will be in a particular location.
  7. Backup your important files and documents on a regular basis.
  8. Secure your wireless networks and avoid open Wi-Fi networks!
  9. Learn how to recognize scams and effectively manage your email activity.
  10. Use multifactor authentication, where applicable, to strengthen your account security. For more info, visit our Two-Step Verification page.

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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