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E911 Technology Enhancement at NAU
What is E911?
E911, or Enhanced 911 is an expanded version of 911 calling that allows for location data of a caller to be sent to the responding call center in order to better locate and help individuals who are calling 911. NAU Emergency Services will be able to receive location information for the NAU managed phone systems based upon network information that is assigned to the phone.
Why is E911 Important?
E911 provides location information to emergency services as quickly as possible, allowing emergency services to locate and help individuals facing crises–Including those who aren’t able to communicate their location data accurately and safely. Having E911 technology in place drastically improves campus safety in the event of an emergency.
What types of phones on campus will have E911 capabilities?
Callers dialing 911 from phones on campus, whether legacy analog phones such as emergency phones, hallway phones, and elevator phones–as well as digital or VOIP phones such as those found in common areas, as well as Teams clients will have address information sent to the responding call center.
When will E911 be implemented?
The E911 Technology will be implemented and configured during summer of 2022.