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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

Know the rules

All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy. Information Technology Policy Manual

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

Directory Maintainer

Directory Maintainers are responsible for keeping a department’s information in the online directory current. The NAU online directory is automatically populated from the university’s system of record from Human Resources. Certain aspects must be manually maintained, so enlisting departmental Directory Maintainers is still necessary to provide the public and our NAU community with current contact information.


How to become a Directory Maintainer

All Directory Maintainers must complete the Family Educational Rights and Privacy Act training.

There is no training requirement to become a Directory Maintainer. Access is granted by an existing Directory Maintainer from your area or by requesting access from the ITS Service Desk.


Knowledge Base articles and resources

Looking for help with the Directory Maintainer tool or the ID Portal? Check out the resources below.

  • Directory Maintainer Tool: How to update department information
  • Directory Maintainer Tool: Degree affiliation changes
  • ID Portal: Profile manager for faculty and staff
  • ID Portal: Faculty “opt out” of FAAR Activities
  • How and where to update public profile details
  • How to request a change to personnel or department information

Join the Directory Maintainer Microsoft Team

We’re trying something new! A Microsoft Team has been set up as a resource for all Directory Maintainers. This online collaboration and communication tool provides a new way to network with colleagues on campus. You can use this Team to ask others how they set up their directory, reach out for help if you need some backup, or make suggestions to improve the tool.

Join the Directory Maintainer Team 

Click the button above to join the Team. Teams will open in your web browser, where you’ll be prompted to join the team. You can access Teams in a web browser or a desktop application.

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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