Information Technology Services
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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu
Request ITS Support

Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

Telephone Dialing Instructions

  • On-Campus Dialing
  • Local Dialing for Asta Phones
  • Direct Dial Long Distance
  • Direct Dial International Calls
  • Online Telephone Catalog
  • Calling Card Calls
  • Collect Calls

 

On-Campus Dialing

 

  • The main pre-fix for the NAU Flagstaff campus is “523”. Dial “3” and the last four digits of the NAU number.
  • The pre-fix for Pine Ridge Village is “864”. Dial “4” and the last four digits of the NAU number.
  • Numbers that begin with a “2” are non-direct-inward-dial (non-did) numbers, and cannot be called from off-campus.
  • Phoenix North Valley, East Valley and South Mountain, dial 6xxxx.

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Local Dialing for Asta Phones

 

  • Dial “8” for an outside line, then the 7-digit number.

Note: Some house/lobby phones are restricted to on-campus dialing only

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Direct Dial Long Distance

 

  • Dial 8+1+Area Code+7digit number

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Direct Dial International Calls

 

  • Dial 8+011+Country Code + City Code + Number
  • Calls to Canada do not require dialing 011. Dial 1 + telephone number.
  • Calls to any country where the country code begins with “1 +” do not require dialing 011. Dial 1 + country code + telephone number.

Note: Your phone must be programmed to dial in state, nationwide and international long distance. If you are getting a reorder (fast busy) signal when you dial, call Telecomm Support (3-7474).

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Online Telephone Catalog

 

You may visit the Century Link  dex web site and find both residential and business listings free of charge.

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Calling Card Calls

Domestic and Canada:

  • Dial 8+0+Area Code+7 digit number
  • Wait for a tone, then enter the calling card number

International:

  • Dial 8+01+country code + city code + number
  • Wait for a tone, then enter the calling card number
  • Calls to Canada do not require dialing 011. Dial 1 + telephone number.
  • Calls to any country where the country code begins with “1 +” do not require dialing 011. Dial 1 + country code + telephone number.

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Collect Calls

 

  • Dial 8+0+Area Code+7 digit number
  • Wait for the CenturyLink operator prompt to speak the word “collect”

Note: We are not allowed to accept collect calls at NAU.

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Training & Documentation

Available to How-To
Telephone Dialing Instructions

How to dial long distance, collect calls, calling card calls, information calls, and international call using the university telephone system.

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Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ask-its@nau.edu
Phone
928-523-3335
888-520-7215
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