Contact Classroom Support
Know the Rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.University IT Policy Manual
Classroom Support at NAU
Classroom Support is dedicated to providing excellent customer service to NAU students, faculty, and staff through a dedicated classroom helpline, consistent preventative maintenance practices, and the ongoing upgrades of technologies throughout NAU public spaces.
- During the Fall and Spring semesters, Classroom Support hours are Mon-Thurs 7:30 a.m. – 7:30 p.m. and Fri 7:30 a.m. – 5:00 p.m.
- To request immediate assistance or report an outage, please contact Classroom Support at 928-523-8818 or email Classroom.Support@nau.edu.
- To report a non-urgent classroom issue, visit servicenow.nau.edu/sp.
- To make a recommendation about changes to a learning space that could positively impact the NAU community, please contact the Classroom Management Team at Classrooms@nau.edu.