Who we are & a little about us
Learn more about NAU ITS and what we do.
There’s nothing more important to us than student success.
We’re always striving to make a personal difference in a student’s success story.
We’re in the people business.
We’re dedicated to serving the Lumberjack community and empowering students to achieve success.
Change is our steady state.
We operate fueled by change. We live to learn, grow, explore, adapt, engage, encourage, and share.
ITS manages and maintains technology resources in support of NAU’s mission, vision, and strategic roadmap.
Northern Arizona University’s IT infrastructure environment consists of a variety of information, computing, and telecommunication systems designed to meet the needs of a complex higher education institution.
As Northern Arizona University’s “digital utility,” our administrative and academic systems employ web-delivered solutions that are user-friendly, promote a self-service capability, and support the better use of data for decision-making. Such systems will make important information more readily available, thereby improving access to the University’s information resources and enhancing the effectiveness of information analysis across university departments. Our administrators, scholars, and researchers expect the University’s IT systems to be like other utilities—always available.
Some of our products you might recognize
Looking for support with any of these listed products? Contact the ITS Service Desk at firstname.lastname@example.org or (928) 523-3335.
ITS supports Instructure’s Canvas learning management system for learning and instruction at NAU.
In conjunction with ModoLabs, ITS manages and maintains the NAUgo application, available for download on the Apple App Store as well as the Google Play Store.
Wireless Networking (Wi-Fi Services)
ITS’ Network Operations Center (NOC) Maintains NAU’s wireless networking capabilities for all NAU campuses, including statewide locations.
LOUIE & Peoplesoft
ITS maintains the PeopleSoft environment for the NAU community to enroll in classes, manage HR tasks, and more.
In partnership with Microsoft, NAU offers all students, faculty, and staff free A5 licensing for Microsoft 365 at no additional cost.
This list is only a small glimpse of the products we manage and maintain. Check out our Service Catalog for more information and the products we support.