Student Services

Advising

The University Advising team’s purpose is to guide and support students as they progress through their academic careers. Advisors assist with academic plan and sub-plan selection, course selection and sequencing, resource and tool referral, enrollment, policy interpretation, and coach students through their academic requirements and challenges. The Gateway Student Success Center provides academic advising services and programs for First-Year, Exploratory, and Premed students. After the first year, you will move to an academic-based advisor within your college.

Pro Tip: Contact your advisor once per semester to make sure you’re on track and enrolling in the correct courses!

Find out more about University Advising online or via their contact information below:

Test Prep

The Academic Success Center (ASC) offer GRE®, GMAT® & LSAT® test prep on the Flagstaff Mountain Campus at an affordable price with high-quality instruction. Prepare for the tests by taking an in-person, group course or an individual instruction course.

Visit the ASC in-person at the University Union Fieldhouse, Room 252, online, or via their contact information below:

Tutoring*

The NAU Academic Success Center (ASC) offer multiple types of tutoring including One-on-One tutoring, Drop-In tutoring, Public Speaking and Presentation Tutoring, Online Tutoring, and the Writing Commons. These are offered in multiple locations across campus with specific courses that offering drop-in tutoring for students. Visit the North ASC in the University Union Fieldhouse, Room 252, or the South ASC in the Dubois Center, Room 140, online, or via their contact information below:

Lumberjack Writing Center*

The Lumberjack Writing Center (LWC) is committed to assisting students in development, adaptation and improvement of writing, research, design and presentation inside and outside of the academic classroom. The commons takes need-based appointments and hosts walk in hours, operating out of various spots on campus. Check out the LWC online for the most up to date times and locations for writing assistance.

The Associated Students of Northern Arizona University (ASNAU) exists to be the voice for Flagstaff Mountain campus students at the campus, local, state, and national levels. ASNAU puts on events and activities, offers services and resources to students, and communicates the needs of the student body, ASNAU holds open, public Senate meetings each week on Thursday at 4 PM in Havasupai Rooms A&B (located on the 2nd floor of the University Union).

Pro Tip: Use the ASNAU resources – YOU are paying a fee for them. Free legal services, free notary, free concerts and a free carnival are just a few of the services they offer once you’ve paid the $23 fee.

Visit ASNAU in-person by visiting them in the University Union, Room 206, online, or via their other contact information below:

Campus Health Services (CHS) offers many resources including flu shots, acupuncture, mental health, physical therapy, massage therapy, immediate care, immunizations, allergy clinic, and nutrition. Counseling Services provides short-term individual and couples counseling, group counseling, crisis services, outreach, and consultation about students of concern. For more information on all resources and services CHS provides, visit them in the Health and Learning Center or online.

Health Promotion is focused on empowering healthy choices to support academic success. Offering free STI testing, My Student Body courses, Kognito training, and many more resources on sexual health, violence and sexual assault, alcohol and other drugs, mental health, nutrition and fitness, how to help a friend and many more resources and  opportunities for involvement! For more information on Health Promotion visit them in-person in the Northeast Lobby of the Health and Learning Center (HLC), online, or via their contact information below:

The College of Education offers personal counseling in the practicum lab free of charge to students. The counseling is provided by professionally supervised graduate students at NAU who are in training to be licensed counselors and psychologists. Visit them online or via their contact information below:

The Dental Hygiene program at NAU offers discounted dental work and appointments to the NAU community. Visit their website or contact them below to learn more:

Career Development*

The mission of NAU Career Development is to empower students and alumni to confidently navigate their careers as citizens of an evolving and global world. They offer individual appointments to review career options, resumes and cover letters, job search strategies, internship exploration, and mock interviews. They also offer online modules to learn more about career related topics, spring career and graduate school expos, and multiple recruiting events.

Contact Career Development by visiting them in the University Union, Room 105, online, or via their contact information below:

Getting a job or internship

You already have an account in Handshake, our NAU platform to create an online resume, connect with other students and employers, and search for jobs and internships!

Visit Handshake to access your account using your LOUIE login, update your profile, and start searching for jobs, internships, and student employment opportunities. NAU Career Development also supports internships by providing a centralized point of contact for internship providers, students, faculty, and staff to successfully navigate NAU’s internship and experiential learning system.

Pro Tip: Fill out your entire profile to get the most traction from potential employers and make sure to attend the career expos and job fairs Career Development organizes!

Contact the Handshake Help Center online or the Career Development office by visiting them in the University Union, Room 105, online, or via their contact information below:

The Center for International Education (CIE) is the central location for students going abroad, and students from abroad studying at NAU. The goal is for all NAU students to be recipients of a comprehensive global learning experience so that they can be well prepared to lead successful and productive lives as global citizens. CIE offers a wide range of programs, courses and activities for all NAU students.

Contact CIE by visiting them in the Blome Building, Room 200, online, or via their contact information below:

Disability Resources (DR) leads collaborations with students, faculty, staff, and the campus community to cultivate a universally designed environment, and facilitates the removal of existing barriers for the full inclusion of people with disabilities. They provide services and accommodations at no cost to all Northern Arizona University students who have current documentation of a disability that substantially limits one or more major life activities, including but not limited to walking, talking, learning, hearing, or seeing.

Contact Disability Resources to see all services and accommodations available by visiting them in the Health and Learning Center (HLC), Room 2050, online, or via their contact information below:

First generation students are trailblazers, as neither of their parents earned a bachelor’s degree. NAU works to support them in various ways including mentorship, events and community building, and many more resources.

Contact First Generation Programs by visiting them in the University Union Fieldhouse, online, or via their contact information below:

The Office of Inclusion: Multicultural and LGBTQIA Student Services (IMQ) serves all students, focusing on gender, sexual, and racially diverse populations. Through academic support, holistic guidance, identity development, 1:1 mentoring, programming, and partnerships across campus, IMQ advocates for students to become the best versions of themselves. IMQ offers advising, mentoring, resources, and computer use for all students.

Pro Tip: Join one of our many diverse clubs and organizations on campus! From Black Student Union to the HAPA Hawaiian Club, there is a club for you!

Contact IMQ by visiting them in the University Union Fieldhouse, Room 134, online, or via their contact information below:

The Information Technology Services (ITS) – Student Technology Center (STC) provides support to students for anything technologically related from email and LOUIE to Ethernet and Internet connections. The STC also offers walk in hours at Cline Library, help via telephone, and residence hall calls, where they come to you!

Problem with your computer, WI-FI, or another technological issue? Visit the STC online or via their contact information below:

There are many students today who struggle with the expenses of college. Some cannot afford books, others rent. But for many college students, they have limited financial resources to buy food (either groceries or a meal plan), also known as food insecurity.

Louie’s Cupboard combats food insecurity by providing non-perishable canned and boxed goods including: vegetables, fruit, meat, beans, pasta, grains, and more. Stop by in-person at the Lumberjack CARE Center (in the Sechrist Hall Annex), online, or via their contact information below:

NAU offers multiple options for mentoring depending on your situation and what you’re looking for – we have the perfect program for you. Mentoring can assist in creating relationships, developing your skills, and getting comfortable in the University setting.

Academic Mentoring

Peer Academic Coaches are current NAU students who work one-on-one with students to develop strong study skills both in and out of the classroom. Peer Academic Coaches will help you with time management, test-taking, reading and writing skills, success in online and blended learning course formats, and will help you connect to academic support such as tutoring.

First Generation Students

First Scholars is a mentorship program for college students who meet certain requirements. First Scholars aims to dramatically increase the graduation rate of college students who will be the first in their families to earn a four-year degree. It offers an annual scholarship, one-on-one progressive mentoring and enrichment and personal development through workshops and service learning opportunities over the course of four years.

Native American, Alaskan Native, or Native Hawaiian Students

Indige-Peer Mentoring helps Native students develop skills and strategies for success, learn about campus resources, navigate the university system and make connections. It includes a three-credit course on community engagement and social justice that fulfills a Liberal Studies requirement.

Out of State

Peer Jacks Mentoring is a program designed to mentor our out-of-state first year students attending NAU to help them successfully transition to university and Flagstaff life. The program provides a peer network to assist in the transition to college. Peer Jacks also hosts educational and social opportunities that support a path to academic success. Through developing self-direction and promoting learning beyond the classroom, we empower students to achieve autonomy while completing their degree.

First Generation, Low Income, Foster Students, or those with a Documented Disability

Student Support Services provides mentoring from an upper-class student leader, who can help you make a successful transition to college. You will start SSS with a small group of first-time freshmen who share many of your experiences.  They’ll become your support system as well as your friends. Peer-led workshops on time management, study skills, paying for college, budgeting, personal strengths, getting involved, and campus resources. Professional staff who will provide guidance on academic skills, financial aid, and money management.

Transfer Students

Transfer Jacks Mentors will help you make valuable connections around campus and get a jump start on your university career. Start networking on campus today!  Find out more about what our mentors have to offer you.

The Veterans Success Center (VSC) is a center for all student veterans and military connected members to come for academic and financial resources, as well as to relax, interact, and study. The VSC houses a service area, a kitchenette and recreation area, and a multi-purpose computer lab. The VSC is a place for veterans to connect with other veterans. The VSC staff are able to provide both direct service and referrals to a number of campus and community resources focusing on the successful transition, academic success, retention, and career development of its student veterans across the entire university.

Contact Veteran and Military Services by visiting them in the University Union Fieldhouse, Room 138, online, or via their contact information below:

The Center for Native American and Indigenous Futures (CNAIF) is located in the heart of NAUs Flagstaff campus, which creates a platform for learning and sharing Native American and Indigenous cultures, traditions, perspectives, and contributions. The Office of Indigenous Student Success, a student affairs department, is housed in the Center to serve Native American/Alaskan Native/Native Hawaiian students. CNAIF offers students a wide range of programs and events in partnership with NASS and other campus departments and colleges. Through the center, students can interact with peers, seek academic support, and feel pride in their university involvement, whether they are on campus or linking to the university through extended campus programs.

We believe the CNAIF impacts the lives of all of our students—improving their academic, social, and cultural experience, and opening new ideas and possibilities as they step into their future. The CNAIF strives to provide services to all of our students in four areas that provides an Indigenous approach to learning and development. These areas focus on the academic component, the cultural component, the holistic well-being component, and the community outreach component.

Visit the CNAIF in-person, online, or contact them via the information below:

The Student Service Center (SSC) is the one-stop shop for all of your Registrar, Financial Aid, and Student Accounts needs. The student service center is designed to handle all of your requests and questions in one convenient location. Our cross-trained staff are fluent in three different departments, meaning you have one appointment with one person to handle any of the following actions:

• Access grades and schedules
• Add or drop classes
• Apply for scholarships and aid
• Manage your aid
• View tuition and fees
• Make payments
• Process refunds
• Fill out and drop off all forms
• And more!

Come to the Student Service Center first for any forms, questions, or issues related to Scholarships and Financial Aid, Office of the Registrar, and Student Accounts. Visit in-person at the Student Academic Services (SAS) building, Room 103, online, or via their contact information below:

Transfer and Online Connections provides peer mentoring, resources, and activities for new transfer and online students.  Through these support services, TOC’s goal is to make the transition to the university as smooth as possible and to help students succeed at NAU.

Visit TOC in the University Union Fieldhouse, Room 235, online, or via their contact information below: