Office of the Registrar
COVID-19 updates & resources
Rest assured, NAU is committed to our students’ success and to ensuring a successful completion of the spring semester.
We are implementing a number of measures to ensure we continue to deliver the high-quality education our students need to keep them on track for graduation, as well as focus on the health and safety of our NAU community. NAU has a long history of online education, and we will leverage that expertise to meet the challenges posed by COVID-19.
We understand that moving to digital, online, and remote instruction and learning can be novel to some and, as such, presents challenges and learning opportunities for both faculty and students.
Keep up with the latest updates on our campus operations amid the evolving situation with COVID-19 (Coronavirus), the latest tools and technology for online instruction on the ITS COVID-19 preparation and information page, and additional information and resources on the Office of the Provost webpage.
Academic policy updates for Spring 2020
Pass/Fail grading basis Accordion Closed
Effective immediately and for Spring 2020 only, all undergraduate and graduate students (with the exception of students in Personalized Learning programs) may convert Spring 2020 classes to Pass/Fail (P/F) grading with certain limitations (listed below).
Students may submit requests to change the grading scale for classes by submitting the Request to Change Grading Basis form. Students will have until May 2, 2020 to request Pass/Fail grading for a Spring 2020 class. Faculty will continue to assign grades as specified in the course syllabus.
- Only grades of “C” or higher will be equivalent to a “P” grade. Future prerequisite requirements of “C or better” will be met if a passing grade is earned.
- Courses that earn a “P” will satisfy requirements for degrees (including students’ majors and minors) and satisfy Liberal Studies and Diversity requirements. Furthermore, the current limit of 24 units of “P/F” grades will not include grades in Spring 2020 coursework.
- If a student selects the “P/F” option and earns a “D” grade, they will receive a “D.”
- “P” grades do earn credit but do not count in GPA calculations. “D” grades do earn credit and also count in GPA calculations. “F” grades do not earn credit but do count in GPA calculations.
- Some NAU professional and graduate programs may restrict the “P/F” option in courses, for program-specific reasons. Graduate and professional students should contact program leaders to clarify program-specific guidelines and rules regarding “P/F” grading.
- The P/F option is only available for courses that complete after March 23.
- Students who are considering medical, graduate, or professional school should connect with the appropriate faculty mentor or advisor to inform decisions regarding “P/F” grading requests, as this option may affect how a medical, graduate, or professional school calculates the GPA or reviews the transcript.
- No fees will be charged for requesting “P/F” grading if done by the May 2 deadline.
- Incomplete and “F” grades may affect your Scholarships and Financial Aid. Please contact the Office of Scholarships at 855-628-6333 or by email at email@example.com.
FAQs: Pass/Fail grading option Accordion Closed
How do I submit a request for a PASS/FAIL grading basis?
Complete the online request form for a Pass/Fail Grading basis (Spring 2020 ONLY).
Can all classes be changed to PASS/FAIL?
Any Spring 2020 regular letter graded class, that ends after March 23, 2020 may be requested to be taken as PASS/FAIL. Classes already offered as PASS/FAIL will continue to be graded in this manner.
What if I’m repeating a course for grade replacement?
A grade of “P” cannot grade replace a letter grade. If you are attempting to grade replace a previous course you should not elect to change your grading basis. You may contact the Registrar’s Office at 928-523-5490 or email firstname.lastname@example.org for further clarification or questions.
What letter grades can be converted to a “P” grade?
For the Spring 2020 term, letter grades of “C” or higher can earn a “P” grade. If a student requests a PASS/FAIL grading basis and earns a “D” grade, the “D” grade will remain.
Can both undergraduate and graduate students request this change to the grading basis?
Yes, both undergraduate and graduate students taking classes assigning a letter grade can request this change for Spring 2020.
Will Spring 2020 PASS/FAIL classes count towards the number of limited PASS/FAIL courses?
No, Spring 2020 PASS/FAIL graded classes will not count towards the limited amount of 24 units.
When can I request this change?
As soon as you know that you would like to earn a “P” grade, in lieu of the letter grade, you may submit the online request form. The deadline to submit the form is May 2, 2020.
Will a “P” or “F” grade calculate in my GPA and earn credit?
“P” grades do earn credit but do not count in GPA calculations. “D” grades do earn credit and also count in GPA calculations. “F” grades do not earn credit but do count in GPA calculations.
Can a PASS/FAIL graded class count towards my degree requirements?
For Spring 2020 only, classes that earn a “P” will satisfy requirements for degrees (including students’ majors and minors) and satisfy Liberal Studies and Diversity requirements.
Will a PASS/FAIL class satisfy prerequisites for other courses?
Only grades of “C” or higher will be equivalent to a “P” grade for the Spring 2020 term. Therefore, future prerequisite requirements of “C or better” will be met if a passing grade is earned.
How will PASS/FAIL grades affect my scholarships or financial aid?
How might graduate schools or others reviewing my transcript interpret this PASS/FAIL?
Students who are considering medical, graduate, or professional school should connect with the appropriate faculty mentor or advisor to inform decisions regarding “PASS/FAIL” grading requests, as this option may affect how a medical, graduate, or professional school calculates the GPA or reviews the transcript.
Single course withdrawal Accordion Closed
For courses completed on or after Mach 23, 2020, the last date for a student-initiated Spring 2020 course withdrawal is May 2, 2020. Students may submit a request to withdraw from a class online through their LOUIE Student Center.
A “W” may affect your Scholarships and Financial Aid, please contact the Office of Scholarships at 855-628-6333 or by email at email@example.com.
FAQs: Single course withdrawal Accordion Closed
How can a student complete an individual course withdrawal?
Online through the LOUIE Student Center
Where are the updated deadlines?
Deadlines are updated on the Registrar’s Office Important Dates and Deadlines webpage.
After the deadline, is it still possible to petition for withdrawal?
Yes, after the extended deadline, students can still petition for withdrawal by submitting the Withdraw from a Course After the Course Withdrawal Deadline Petition found on the Registrar’s Office Forms and Policies webpage under “Enrollment and Petition Forms.”
Does this extended deadline change the refund period?
No. The refund period for classes remains the same.
Incomplete grades Accordion Closed
If a student requests an “Incomplete,” faculty should consider individual circumstances in the context of this challenging semester. The student and the instructor must complete a written agreement using the Incomplete Contract located on the Registrar’s Office Forms and Policies webpage under “General Forms.” This form will specify course work to be completed by the student and due dates, in order for the Incomplete grade to be replaced with a grade for the completed course. Due dates may not extend further than 12 months from the end of the term in which the student was enrolled in the course.
Typical circumstances under which a student might receive an “I’ include, but are not limited to:
- Lack of consistent online access;
- An individual becomes ill and unable to complete the remainder of the course;
- An individual is serving as the primary caregiver for a family member that is ill.
- Cancellation of internships, clinicals, or other similar educational experiences.
Be aware that some courses serve as prerequisites, and incomplete contracts for courses that serve as prerequisites must be given a completion date that does not interfere with a student’s ability to enroll and participate in future coursework.
Academic Continuation Accordion Closed
The academic continuation status of an undergraduate student will not change from their status at the beginning of the Spring 2020, unless their standing improves as the result of Spring 2020 GPA calculations. If Spring 2020 grades improve the cumulative GPA, the academic continuation status will be changed to allow students to move off academic probation.
Students are encouraged to consult with academic, athletic, financial aid, scholarship, international, or military and veteran services advisors if there are specific questions for unique circumstances.
Additional instructions and resources for students
Submit any form online Accordion Closed
All forms and approvals may be submitted electronically via your NAU email to the Registrar’s Office.
- Approvals can either be a signature on the form or a forwarded email from the approver’s NAU email account.
- Please make sure to include all NAU email approvals and/or signatures when submitting the form to the Registrar’s Office.
- Links to our forms can be found on our Forms page.
Order your NAU transcript online Accordion Closed
Verify your NAU enrollment online Accordion Closed
Office of the Registrar
Supporting academic success since 1899
The Office of the Registrar manages student academic records and course enrollments on behalf of the university community. For our most frequently used services please see topics below.
All forms and/or approvals may be submitted via your NAU email to the email address on the form.
Transcripts Tab Open
Enrollment Verification Tab Closed
Diploma Replacement Tab Closed
Readmission Tab Closed
Transcripts Accordion Open
Enrollment Verification Accordion Closed
Diploma Replacement Accordion Closed
- There is a $35.00 charge for each replacement diploma and/or certificate ordered.
- You may select Standard Delivery or Express Delivery, and Notary services are available for an Apostille.
- eDiplomas are a signed and certified PDF of your original paper diploma that can be used for verification purposes and can be forwarded as often as needed. There is a one-time charge of $10.00.
Readmission Accordion Closed
This form will allow current/former NAU students to pursue further undergraduate studies.
- For the online application – Please do NOT use Internet Explorer.
Enrollment Accordion Open
Students may enroll in applicable Summer, Fall, Winter, and Spring terms in March of each year. Be sure to work with your advisor on course selection and enrollment.
- Enrollment Barriers
- Enrollment Tools
- Enrollment Strategies
- Adjusting Your Schedule
- Search for classes in LOUIE
These forms will help you enroll in courses:
- Out of Career
- This form will allow you to enroll in a course outside of your academic career for credit.
- Override Authorization
- This form will allow you to obtain an enrollment override into a course.
- Add Class After the Deadline
- This form may be used to petition for enrollment into a course after the add deadline has passed.
- Repeat Enrollment PDF
- This form will allow you to request enrollment in a class in which you have already earned a grade of “D”, “F”, and under specific circumstances, a “C” (Policy is located on the back of this form).
Withdrawal Accordion Closed
These forms will help you withdraw from courses:
- Withdraw From a Course After the Course Withdrawal Deadline Petition
- This form may be used to petition for a withdrawal from a course in a term.
- Withdrawal and Reimbursement
- These forms may be used to petition for a withdrawal from ALL classes in a term and/or petition for a tuition reimbursement.
Grade Management Accordion Closed
For missing or incorrect grades, please have your instructor complete the Grade Change form.
For enrollment, transcript issues, missing courses, withdraw or dropped course errors, please submit your issue using the Registrar Contact form.
- Petition to Change to Credit or Audit
- This form may be used to petition to change a class to Credit or Audit.
- Audit Request Form
- This form may be used to change your grading basis to an audit.
- Request for A/Pass-Fail Grading Option
- This form may be used to change your grading basis to “A”, Pass, or Fail.
- Change to A-Pass/Fail
- This form may be used to change your grading basis to a letter grade of “A” OR Pass/Fail. An earned letter grade of “B”, “C”, or “D” will show as a “P” or passing grade on your transcript.