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Questions about repeating a course?

Review our course repeat policy.

Grades

The following details various issues students can come across with grades, and what steps to take to correct them.

Missing grades

If one of your regular (credit-earning) classes doesn’t have a grade assigned, contact the instructor of the class.  The instructor will submit a “grade change” form to the Registrar’s Office so a grade can be recorded for you.

Once the form is received and processed by the Registrar’s Office, you will receive an automated email to let you know a change has been made and you can then check your record for any updates.

If you were enrolled in a zero credit-hour lab, you will not see a separate grade for your lab component.  Your lab grade has been included in the associated lecture class.

Incorrect grades

If you believe you received the wrong grade, contact the instructor of your class.  If the instructor determines a grading error was made, he/she will need to submit a “grade change” form to the Registrar’s Office so your record can be corrected.

Once the form is received and processed by the Registrar’s Office, you will receive an automated email to let you know a change has been made and you can then check your record for any updates.

If you believe the wrong type of grade was assigned to one of your classes, you should contact the Registrar’s Office.  For example, if you believe you enrolled in a class as an audit but were given a letter grade, contact the Registrar’s Office so the problem can be researched and, if appropriate, corrected.

Enrollment/transcript grade issues

For any issues regarding enrollment or transcript problems, contact the Registrar’s Office so the problem can be researched and, if appropriate, corrected. These problems can include, but are not limited to:

  • an assigned grade on a class which was dropped
  • a class taken that is absent on your schedule or transcripts
  • a withdrawn class that has a grade other than a W

Other helpful grade resources

  • In progress/incomplete grade policy
  • Grade appeal procedure
  • Generic Incomplete Contract
Office of the Registrar
Location
Building 1
Gammage Building
601 South Knoles Drive PO Box: 4103
Flagstaff, AZ 86011-4103
Contact Form
Email
registrar@nau.edu
Phone
928-523-5490