Office of the Registrar

All forms and approvals may be submitted electronically via your NAU email to the Registrar’s Office.

• Approvals can either be a signature on the form or a forwarded email from the approver’s NAU email account.
• Please make sure to include all NAU email approvals and/or signatures when submitting the form to the Registrar’s Office.
• Links to our forms can be found on our Forms page.
• You may also update your information on our Change of Information page.

You may order your transcript from the National Student Clearinghouse

Transcript Pricing and Services:

• Normal Processing –Sent Via First Class Mail or electronic option ($18.00 per copy. Allow 10 business days for receipt).
• Hold for pick up in Flagstaff ($18.00 per copy- allow 2 business days for processing. Transcripts must be picked up within 90 days).
• Rush Processing- Sent via First Class Mail ($10.00 Rush Fee + $18.00 per copy.  Allow 8 business days for receipt).
• Rush Processing-Sent Via Fed Ex within United States ($10.00 Rush Fee + $18.00 per copy + $20.00 delivery fee per address).
• Rush Processing Sent Via Fed Ex International ($10.00 Rush Fee + $18.00 per copy + $60.00 delivery fee per address)  PHYSICAL ADDRESS IS REQUIRED BY FED EX- NO BOX NUMBERS. Transcripts will be sent next business day).

For same day rush pick-up availability in Flagstaff, contact Registrar.Transcripts@nau.edu or call 928-523-5490. Same day rush pick-up cost is ($10.00 Rush Fee + $18.00 per copy).

Additional Information on Official and Unofficial transcript services

Follow these steps to verify your enrollment:

• Login to LOUIE
• Click the “Academic Record” tile
• Click on “Enrollment Verification” on the left menu
• Complete “Processing Options” box
• Click “Submit”
• You may also complete a Paper based Enrollment Verification
• Additional Information on Enrollment Verification services

Graduation is the process of awarding your degree. All students are required to apply for graduation. which verifies academic requirements for degree awarding on the transcript.

The Commencement Ceremony (Graduation Ceremony) is managed by the Office of Commencement.

• Graduation Steps
• Apply for graduation now
• Honors
• Graduation Deadlines
• Your Diploma
• Commencement
• Graduation FAQ
• Academic Advisement Report

You may order an additional diploma or eDiploma

• There is a $35.00 charge for each replacement diploma and/or certificate ordered.
• You may select Standard Delivery or Express Delivery, and Notary services are available for an Apostille.
• eDiplomas are a signed and certified PDF of your original paper diploma that can be used for verification purposes and can be forwarded as often as needed.  There is a one-time charge of $10.00.

Academic Standing informs the university of a student’s success.  Good Academic Standing is required to graduate from all universities and colleges. When a cumulative GPA is below 2.0 it shows a need for the student to take action to improve their success and avoid consequences. NAU has a new Academic Standing Policy, replacing the previous Academic continuation policy, effective 8-28-2023.

Please review our Academic Standing FAQ page for commonly asked questions.

Reinstatement is the process of returning to the University after having been academically paused.

• Reinstatement Appeal Overview and Forms

The Lumberjack Family Hub will allow you to connect to your student by sending them a request to access their records.

1. To connect to your student, click the graduation cap icon in the top-right corner of the page. Please note that your student must approve the request. Only then will you be able to access their information the following day.
2. Enter either the student’s personal email address used on their admissions application if this is the first semester they are attending Northern Arizona University or, if they are a continuing student enter their Northern Arizona University email address.
3. Parents and family can request access to:
   • Academic Records – Office of the Registrar
   • Financial Aid Records – Office of Scholarships and Financial Aid
   • Student Financial Records – Student and Departmental Accounts
4. Once access is granted, the requester must wait 24 hours to view the requested information.

Please visit our FAQ page for more information as well as our parent page.

An instructor may drop a student from their class because they do not meet the pre-requisites and /or they never attended as outlined by the Administrative Drop Policy.

In doing so, courses become available to other students on the wait list. Additionally, this process helps prevent students from being in debt for courses they are not attending.

In order to Administratively Drop: Log into LOUIE; click on “Faculty Center”; click “Admin Drop”; select class; select students to drop; select a reason; click “Admin Drop”. You may also follow these step-by step instructions.

In order to Administratively Add or Swap, please submit the Admin Add/Swap Request form online by logging into the Central Authentication System (CAS).

The Administrative Request deadlines can be found on the Session Deadlines Calendar.  Requests must be received before the deadlines for each session (ONE calendar day prior to the add deadline).  Shorter session classes have pro-rated deadlines and do not follow the 16 week session timelines.

Dynamically Dated Session deadlines may not be the same as the regular sessions as outlined above. Requests must be received before the deadlines for each session (ONE calendar day prior to the add deadline). View the Dynamically Dated Session Deadlines for more information.

Administrative requests submitted after the deadline will not be processed.

Changing a grade

If grades have already been posted by the Registrar’s Office (the deadline for grade submission has passed) submit an Electronic Change of Grade Form.

If grades have not been posted by the Registrar’s Office (before the deadline for grade submission):

• You can return to your grade roster to make changes.
• Change the status of the roster from “approved” to “not reviewed.”
• Make necessary changes and save.
• Change the status of the roster back to “approved” and save again.

You can do this as many times as necessary before the grading deadline.

The Family Educational Rights and Privacy Act of 1974 (FERPA), is a federal law designed to protect the privacy of education records, to establish the right of students to inspect and review their education records, and to provide guidelines for the correction of inaccurate and misleading data through informal and formal hearings. For answers to frequently asked questions, and more information, please review the FERPA FAQ page.