Operations and Maintenance

Update on deskside recycling deployment

• All offices should now have convenient access to common area receptacles (blue bins for recycling, brown for waste/landfill)
• Deskside bins will no longer be provided. If you have one, it won’t be removed. However, liners will not be provided, and the bin should only be used for recycling.
• Going forward, Custodial will no longer provide deskside collection. Office occupants are responsible for sorting and emptying recyclables and waste into the appropriate common area bins.

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The University Custodial Team has the responsibility of keeping the campus at the highest possible level of cleanliness.

• Responsible for promoting and maintaining a campus with healthy grass, natural trees and shrubbery.
• Provides snow removal for approximately five miles of roads and parking lots, and more than 20 miles of sidewalks.
• Responsible for drip irrigation systems, sprinkler systems and landscaping for approximately 400 acres.
• Responsible for installation and maintenance of regulatory signs.
• Responsible for excavations of utilities emergencies and repairs.
• Responsible for street and parking lot sweeping and repairs.
• Responsible for athletic field maintenance for intramural activities, club sports, varsity athletics, conferences and camps.

Moving

Moving Services provides the moving of furniture, labs, equipment, boxes, etc. This service is chargeable to departments as follows: $57.51/hour, per technician (charged in 1/2 hour increments), 1 hour minimum (typically 1–2 technicians for small items, and 2–4 technicians for large items). After hours (5:00 PM to 8:00 AM) and weekend services are chargeable at 1.5 times the regular rate.

Equipment rental*

Campus Event Operations and Support can provide table and chair rentals for campus users.

Please submit a request for equipment rental using the Event Information Form.

For more information, contact unions@nau.edu or call 928-523-4313.

* Please plan well in advance for events such as graduation.

Document destruction*

Starting June 1, 2024, Facility Services will no longer provide document shredding services.

* Should there be a need for document destruction, place a request directly with MakoShred (928-522-6256). The Work Control Center and Facility Services cannot coordinate MakoShred services for the requestor.

What does the Carpentry department do?

• Repairs and maintains all roofing systems, heat tapes, gutters and downspouts.
• Repairs furniture, doors, desks, seats, cabinets and countertops worn from regular use.
• Masonry repair, maintenance and new construction for Campus Living buildings.
• Reconfigures or installs new partitions and modular furniture. Our technicians are Steelcase certified.
• Fabricates custom cabinets, executive quality whiteboards, etc.

What kind of carpentry work is routine maintenance?

• Repairs to doors, furniture, desks, seats, cabinets and countertops worn from regular use are generally not chargeable.
• Repair of roof leaks.
• Preventive maintenance inspection of roof, gutters, heat tapes, etc.

What kind of carpentry work is chargeable?

• Renovation and remodeling projects including construction of new walls, relocation of existing walls, doors, windows, cabinets and modular furniture and partitions.
• Installation of TV brackets and access panels, fabrication of picture frames, and other special customer requests such as oversized chalkboards and whiteboards.
• Installation of suspended grid ceilings and suspended sheetrock ceilings.
• Fabrication of Corian or laminate countertops/desktops and customer display cabinets.
• Installation of cabinetry purchased from outside vendors if cabinetry meets the NAU technical standards.

Asbestos

All work is subject to an asbestos assessment if any cutting, grinding or other building structure disturbances will be required. If abatement is required over the set limit that Facility Services employees are trained to perform, the customer will be liable for the additional abatement costs.

What does the Electric department do?

• Responsible for campus electrical systems. We maintain transformers, fuse boxes, motors, generators, emergency phone lights and campus exterior lights.
• Installation of new outlets and circuits.
• Installation of ceiling fans.

What should I do if an outlet sparks?

Immediately call the Work Control Center at 3-4227 and we will dispatch technicians to your building to check the outlet.

What should I do if an outlet stops working?

Do not try to repair it yourself.

Electricians and General Maintenance Mechanics repair outlets as routine maintenance. Call the Work Control Center at 3-4227, or submit a work request online.

Electricians can review your equipment-load requirements to determine if a circuit is overburdened with electrical demands or is capable of supporting a new piece of equipment. This is a chargeable service. Call the Work Control Center at 3-4227, or submit a work request for an estimate.

General Maintenance Mechanics (GMMs) are the front-line responders in Facility Services.

What services are provided to my building by a GMM?

• Minor plumbing repairs of leaks and stoppages in equipment such as faucets, shower valves, hose bibs, sinks, toilets, urinals, flush valves, floor drains and drinking fountains.
• Repairs and/or installs toilet seats, soap dispensers, hand towel dispensers and towel bars.
• Minor electric repairs of receptacles, outlets, switches, ballasts, fuses, circuit breakers and exit lighting devices.
• Minor carpentry repairs on doors, closets, cabinets and stair treads.
• Installation of new keyboard trays, pencil sharpeners, bulletin boards and whiteboards.
• Repairs/replaces/installs ceiling tiles, floor tiles and window blinds.

• Repairs and maintains campus locks, and produces keys for all locks on campus. Changing locks or re-keying lock systems for security reasons (i.e., lost or stolen keys) and special equipment locking devices are chargeable to your department.
• Services ADA access door operators as routine maintenance.
• Provides safe and vault service.
• Installs computer and office equipment security devices.
• Provides security consulting for all campus departments.
• BAS Policies and Procedures can be found on the FS Policies and Procedures page.
• Grand Master Key Request Form – New in OnBase – Please read the policy linked above – instructions included.
• Outside Contractor Key Request Form – New in OnBase
• Outside Contractor Key Request – key sign-out form

The Paint department staff is charged with maintaining the interior and exterior of painted building surfaces, field and parking lot striping. It also maintains and fabricates all signage on campus.

What kind of painting is chargeable?

• Painting floors.
• Renovation projects, graphics and wood refinishing.
• Signage additions and changes.
• Changing a specialty paint color back to a standard maintenance paint color.
• Any color selections other than standard maintenance colors.

Standard maintenance paint colors are Navajo White and Minimal White.

The Plumbing Department portion of this website is currently being revised.