Welcome to Northern Arizona University!

Due Date:  3 business days after start date

**Please note that a delay in your paycheck may occur if this step is not completed.**

As an international employee beginning employment with NAU, you should check in with the NAU Center for International Education – International Student & Scholar Services (ISSS) to confirm that you have arrived in Flagstaff and are ready to begin employment.

• Original copies of sponsorship documents can be picked up from International Student & Scholar Services by appointment (if you were sponsored through  NAU for an H1B or O1 visa).
• If you have approved employment authorization that you are bring with you from outside of NAU, please check in with ISSS by scheduling an appointment or during drop-in hours so that we can update your NAU records accordingly.  You will need to provide a copy of your passport and employment authorization document.
  • Center for International Education – International Student & Scholar Services (ISSS)
    Building #2 on NAU’s North Campus
    523 Knoles Drive, Flagstaff, AZ  86011

If you do not already have a Social Security Number (SSN), your first step is to apply for a SSN.  You should take copies of the following documents to the Social Security Administration.

• Where is the Social Security Administration?
  Flagstaff – US Social Security Administration
  2715 S. Woodlands Village Blvd, Flagstaff, AZ  86001
• What should I take with me?
  • Completed Application for a Social Security Card (SS-5)
  • Passport & Visa
  • Form I-94
  • Original Employment Authorization Document (EAD, I797, etc.)
• Once you have applied for a Social Security Number (SSN), you will need to go to NAU’s Human Resources office to provide specific documents (listed below):
  • Immigration Document:  I979 or EAD Card (reflecting your current employment authorization status)
  • Passport
  • Visa
  • I-94
  • Social Security Card or Social Security Card Receipt

NAU Human Resources
Centennial Building, #91
411 S. Beaver Street, Flagstaff, AZ
928-523-2223
Monday – Friday, 8 a.m. to 5 p.m.

• • I-9 appointments in Flagstaff can be scheduled by using our online I-9 appointment scheduler.
  • I-9 appointments in Phoenix can be scheduled using our online I-9 appointment scheduler.

Human Resources will have you complete paperwork and will initiate specific tax information as well.

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Due Date:  Start Date

**Please note that you cannot begin working for NAU if this step is not completed.**

• Look for an email with the subject line “Welcome to Northern Arizona University”.
• This email contains a link with instructions on how to start your online hire packet.
• The initial login information remains active for 72 hours.  If you have not logged in and reset your password within the 72-hour window, please reach out to the NAU HR Office at 928-523-2223 to have your PIN reset and a new email sent.

*Check your junk/spam inbox if invitation is not received within 24 hours, then reach out to your HR onboarding contact.

Due Date:  As soon as invitation is received

**Background checks may take time to process, which can affect your anticipated start date. Completing your invitation promptly increases the likelihood of a smooth onboarding process.**

• Look for an email with the subject line “Action Required from NAU – Background Screening Instructions”. The email will come from noreply@us.sterlingcheck.app.
• This invitation must be completed within 3 days.
• Please note that you will need to enter in your current local address as well as any previous addresses you have had in the past 7 years (including international addresses).
• AU requires a minimum of a criminal conviction investigation and an employment investigation for all regular full-time and safety and security sensitive (SSS) positions. It is imperative that you complete the background check invitation as soon as possible.

*Check your junk/spam inbox if invitation is not received within 24 hours, then reach out to your HR onboarding contact.

Due Date:  Appointment must be scheduled within 1 week of start date

• Refer to your offer letter to determine if your position is Safety/Security Sensitive.
• If your position is Safety/Security Sensitive, you will need to be fingerprinted in addition to the above mentioned background check.
• Fingerprint appointments in Flagstaff can be scheduled by using our online Fingerprint appointment scheduler.
• Fingerprint appointments in Phoenix can be scheduled using our online Fingerprint appointment scheduler.
• You are encouraged to bring your I-9 documents with you at the time of your fingerprinting session, so you can be served in a timely manner.
• If your NAU position is REMOTE, you will need to contact your HR Services onboarding contact so that a remote fingerprint kit can be sent.

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• Obtain your user ID and password
  • This provides you access to your email, online services, online training, etc.
  • One you have your employee ID# (which you can get from your department), you can contact the ITS Solution Center at 928-523-3335 to obtain your user ID and password.
  • You can also submit a service ticket through ServiceNow.
• Obtain your vehicle permit to park on campus
  • Visit Parking Services online to register your vehicle and get a parking permit.
  • You can be issued a one-time new employee temporary parking permit for your first two weeks.
• Review your employee benefits packet information.
  • You will receive a benefit enrollment packet to your NAU email address containing comprehensive benefit plan information.
  • Please check your email for this packet.

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For Flagstaff Mountain Campus Employees:

New employees may obtain a two-week temporary permit at no fee to ensure they are permitted to park on their first day of work. Email ask.parking@nau.edu and include your offer letter, start date, license plate, state, make, model, and color.

Note: the permit is virtual, based on the license plate, and therefore required to park with the license plate facing the drive aisle in employee lots only.

• Visit University Transit Services for more information.

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• NEW (New Employee Welcome) Orientation – attendance is required within 30 days of your start date. Register through LOUIE Self Service (Course Code HR110 or search for course name “New Employee Welcome”). If you work on the Flagstaff campus, you would attend the in-person New Employee Welcome. This event is every payday Friday from 8:30am – 12:30pm and is held in-person. If you work at an extended NAU campus or are unable to travel to the Flagstaff campus, you should attend the virtual New Employee Welcome. When registering, select “Other Campuses/Remote Staff.”
• Complete the following required training within 30 days of your start date utilizing a “learning path” through our partner Udemy.
• Upon completion of all of the required training, submit the Acknowledgement of Completion form so your training record can be updated and your New Employee Fundamentals Badge can be issued.  (It may take up to 14 days for issuance).
• Please use this link to access your required training learning path:  https://nau.udemy.com/learning-paths/865688/
• The Learning Paths Include:
  • Departmental Orientation videos (Subjects may vary per learning path)
  • Preventing Harassment & Discrimination: Clery Act and Title IX and Accommodating People with Disabilities Training
  • Information Security Essentials
  • CERT:  Conduct, Ethics, Reporting and Transparency Disclosure
  • Loss Prevention Training
  • (Mandatory for some) FERPA Online Training
  • Optional:  Diversity, Diversity and Bias Prevention Training
  • Other relevant resources and information, as needed.
• Upon completion of all of the required training, submit the Acknowledgement of Completion form so your training record can be updated.

At NAU, we offer a few orientation programs for new employees.  Information on the orientations listed below, including dates and registration instructions, can be found on our website:

• NEW (New Employee Welcome) Orientation – attendance is required within 30 days of your start date.  NEW is held every 2 weeks on paydays.
  • Visit the New to NAU Benefits page
• New Faculty Orientation

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Pursuant to the Motor Vehicle Use for University Business policy, in order to be authorized to drive on University business, employees, or authorized volunteers who wish to become Authorized Drivers must follow the steps below.  Driving on University business includes driving that is a regular part of your job, driving between campuses, and driving between locations on NAU’s mountain campus.

• Complete the Driver’s Authorization Certificate Request form.
• Complete the online defensive driving course.

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• Faculty and Staff temporary housing resources
• Community Housing Assistance Program
• eCERT Program Tools/Resources
• New Employee Resources

• Campus Maps
• NAU News

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