Electronic Fingerprinting FAQs 

If you are being fingerprinted as a part of your pre-employment screening activities, you will receive a welcome email from your designated HR onboarding contact. That email will include information about whether fingerprinting is required.

If you are being fingerprinted for another reason (i.e. grant compliance), your supervisor or HR will notify you of this requirement.

NAU HR determines whether fingerprinting is required based on the position and applicable requirements. New or continuing employees moving into a Safety and Security Sensitive position are required to complete fingerprinting in accordance with A.R.S. § 15-1649, the NAU Background Investigations Policy, and ABOR Policy 6-709.

If fingerprinting is required as part of your pre-employment screening, your designated HR onboarding contact will notify you in your welcome email. If fingerprinting is required for another reason, such as grant compliance, your supervisor or HR representative will inform you of the requirement.

Any current or prospective NAU employee who has been instructed to complete fingerprinting is eligible to use the electronic fingerprinting process.

Exception: Individuals being hired into the NAU Police Department must complete fingerprinting through the Police Department’s process and should not use the process described on this page.

Any current or future NAU employee* or volunteer who has been instructed to complete fingerprinting is eligible to use the electronic fingerprinting process.

Exception: employees being hired into the NAU Police Department will need to complete their fingerprinting with Police Department.

Whether you work outside Arizona or are starting your employment remotely from another state, you should follow the fingerprinting process outlined in our process guide.

When you schedule your appointment through Fieldprint, you will be provided with a list of available fingerprinting locations near you. You may complete your fingerprinting at the location most convenient for you, whether it is inside or outside Arizona.

Helpful links: AZ locations, Location searcher 

Yes, foreign nationals can use this process to complete their fingerprinting requirements.

• If you have a social security number (SSN), you should enter that when requested in the portals.
• If you don’t have a SSN, you should check the box stating that you do not have an SSN in the DPS portal. In the Fieldprint portal, please enter 000-00-0000 in the SSN question field.

Yes. NAU reserves the right to make its own determination regarding employment suitability based on fingerprint results.

Please use the DPS FAQ video to assist you as you create your account. If you have questions that aren’t answered by the video or resources on the DPS website, please contact DPS directly at 602-223-2999.

Please use the FAQs on the Fieldprint website to assist you as you create your account and book an appointment. If you have questions about scheduling your appointment or site availability, please use the contact information provided on the Fieldprint page.

For other questions, or if you need help booking your appointment at NAU’s Flagstaff site, please contact the HR front desk during regular business hours.

I need help with DPS, Fieldprint, or scheduling a fingerprinting appointment.

If you need assistance creating your DPS account, setting up your Fieldprint account, or scheduling your fingerprinting appointment, please contact the HR Front Desk during regular business hours (8am – 5pm). We are happy to help answer questions about the process and direct you to the appropriate resources.

If your question relates to appointment availability at a Fieldprint network location or technical issues with the Fieldprint system, please contact Fieldprint directly using the support information available on their website.

Helpful Resources

• DPS FAQ Video and DPS Website Resources
• Fieldprint FAQs and Support Resources
• Contact the HR Front Desk for additional assistance or help scheduling an appointment at the NAU HR Flagstaff Office.

If you are using a network site: Please follow the instructions in your Fieldprint appointment confirmation email to reschedule or cancel your appointment.

If your appointment is at NAU’s Flagstaff site: Please follow the instructions in your Wait While appointment message or contact the HR Front Desk during regular business hours.

To be eligible to book a fingerprint appointment at the NAU HR Flagstaff Office, you must have completed all elements of Step 1 (Create Account through DPS) and Step 2 (Create Fieldprint Account & Schedule Your Fingerprinting Appointment) detailed in our .

Once you have registered through Fieldprint, you are eligible to be fingerprinted at this site for 90 days. Use the Flagstaff HR appointment scheduler to book an appointment; if no appointment times work for you, please contact the HR Front Desk during regular business hours.

No, the NAU HR Flagstaff Office only processes fingerprints for NAU’s employment purposes.

Yes. If none of the available appointment times at the NAU HR Flagstaff Office work for your schedule you have several alternatives:

• Contact the HR Front Desk to ask about current availability or possible appointment options.
• If you have already completed Steps 1 and 2, you may visit during regular business hours without an appointment. Please note that customers with scheduled appointments will be assisted first. (insert this one if we keep the FD open all the time)
• You may also schedule your fingerprinting appointment with our alternate Flagstaff fingerprinting provider, Absolute Computers.

To minimize wait times and ensure the fastest service, we recommend using the appointment scheduler whenever possible.

Yes, if you are completing your fingerprint at the Flagstaff HR site, you can complete both the I-9 and your fingerprint at the same appointment. Choose the “I-9 and Fingerprinting” service in our appointment scheduler.

Fieldprint network site: All Fieldprint network sites require an appointment and walk-ins will not be served. Review the site-specific information provided on the Fieldprint website for more information.

Flagstaff HR site: If you have completed Steps 1 and 2 above, you can walk in during our business hours but customers with an appointment will be assisted first. We encourage everyone to use our appointment scheduler for fastest service.

Both DPS and Fieldprint provide information about how your fingerprint information is used and stored.

Confidential information related to the fingerprint results are only communicated to authorized NAU HR employees via DPS’s secure portal.

NAU HR makes final determinations about whether fingerprints are needed when we receive onboarding requests.

New or continuing employees moving into a Safety and Security Sensitive position are required to be fingerprinted by A.R.S. 15-1649, NAU Background Investigations policy and ABOR Policy 6-709.

No, all employees being hired for work at the NAU Police Department are required to go through PD’s fingerprinting process and should not use the NAU HR electronic fingerprinting process described on this page.

NAU does not provide fingerprint cards directly when you roll your fingerprints for employment purposes. However, you should have received an Applicant Privacy Rights Notice after your fingerprints were rolled. Along with this notice, you would have received a slip indicating that if you wish to obtain a fingerprint card, you need to contact the Department of Public Safety.

For your convenience, the contact number for the Department of Public Safety is 602-223-2222. They will be able to assist you with obtaining your fingerprint card.