Northern Arizona University recognizes the important role that performance management plays in the accomplishment of the university’s strategic goals and priorities. Therefore, the university will consistently manage performance in a manner which holds employees and supervisors accountable for supporting university values, successfully fulfilling assigned job responsibilities, and accomplishing individual performance goals.
With the annual strategic plan providing a framework for the future success of the university, the comprehensive and constant management of individual performance and development will be a critical foundation for that framework on all levels at the university. Specifically, the overall assessment of each employee’s contributions will incorporate these components:
- job behaviors
- job responsibilities
- individual performance goals
Performance management responsibilities
The university, supervisor, and employee have responsibilities to each other.
- Develop and communicate university goals, mission, and values.
- Support the process and provide resources.
Supervisor (with employee participation)
- Develop goals, identifying specific outcomes.
- Engage in on-going discussion regarding performance.
- Identify and communicate job functions and standards
- Communicate behavioral expectations.
- Observe and document performance.
- Provide timely feedback regarding progress.
- Listen to employee input.
- Provide support and resources.
- Provide input about own performance.
- Listen to supervisor feedback.
- Alter performance where necessary based on feedback.
- Communicate work environment issues to supervisor.