Eligibility and cost

Who is eligible

Our services are designed to address short-term issues and concerns. Issues requiring longer-term treatment will likely be referred off campus. Any student who is enrolled for one or more credit hours and has paid the Health and Recreation Fee for the current semester will be eligible for services at a reduced rate. If you have not paid the Health and Recreation fee, you will be charged the standard rate for services.

Counseling Services does not bill Medical Insurance.

Cost breakdown

Counseling services are not billed to medical insurance

Counseling services beyond the first free visit cost the following:

• Brief Assessment: $25/$50 per session
• Individual counseling: $25/$50 per session
• Couples counseling: $25/$50 per session, per person (Non-student partners will be charged $50 per session)
• Group counseling: Free
• Triage: $10 per session
• Consult (in-person): $10 per session

Clients with the Aetna Student Health insurance plan will be charged the following:

• Brief assessment: $15
• Individual counseling: $15
• Couples counseling: $15 per session, per person (Non-student partners will be charged $50 per session)
• Group counseling: Free
• Triage: $10 per session
• Consult (in-person): $10 per session

Clients with the LOUIE Care will be charged the following:

• Brief Assessment: $10
• Individual counseling: $10
• Couples counseling: $10 per session, per person (Non-student partners will be charged $50 per session)
• Group counseling: Free
• Triage: $10 per session
• Consult (in-person): $10 per session

Cancellation

Counseling Services will charge $25 ($10 for missed Group, Triage, or Consult Visits) to your student account for appointments that you:

• are more than 10 minutes late for
• do not attend without canceling more than two hours in advance

These charges will appear on your account as Campus Health Services. Northern Arizona University reserves the right to turn this bill over to a collection agency. To avoid this charge, please cancel your appointment at least two hours in advance by calling the Counseling Services front desk at 928-523-2261 during business hours. If your appointment is in the first two hours of the morning you will not be charged if you call within the first 15 minutes the center is open.