Campus Health Services
Supporting a Healthy NAU
PLEASE CALL BEFORE YOU COME IN
You will be connected with one of our medical or mental health providers. This call-first procedure is in place to better serve you, increase efficiency, and ultimately minimize risk for the NAU community.
In response to the rising need, healthcare providers are moving into a new area to provide telemedicine services at Campus Health Services. Going forward, many appointments will be done via phone or Zoom Health (HIPAA compliant). Telemedicine lowers risk of exposure while maintaining accessibility to your healthcare provider.
Please fill out the Telehealth Informed Consents for Medical or Counseling if you plan to utilize services. This can be done by logging into your Portal HERE, and clicking FORMS on the left menu.
Telemedicine visits are billable services but all insurance plans may not cover telemedicine, even in these changing times.
We advise all patients who wish to utilize CHS telemedicine for medical or psychiatric care to reach out to their insurance company. Ask whether Telemedicine services are a covered benefit under your plan. Telemedicine services will be billed at the same cost as an in-office, in person visit. Students with LouieCare may still utilize their plan and access care from their CHS providers via Telemedicine visits. Telemedicine visits will be billed at the same low cost as an in-office visit. Please call ahead for your appointments.
Please call ahead for your appointments.
If you are advised to come in for an “in-person” visit, please wear a cloth mask when you come in. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html
PPE Request Forms
Personal Protective Equipment (PPE) will only be distributed to NAU employees and other Northern Arizona entities, as appropriate, who are providing services to respond to COVID-19. Request Protocol is subject to change as new issues arise:
- NAU employees will submit requests through the online PPE form
- Requests will be reviewed and prioritized by the Task Force, and PPE will be disseminated to departments.
- We will fulfill NAU requests (for NAU departments) first.
- Any PPE that NAU does not need may be made available to outside entities through the County EOC process. The task force will also vet this leftover inventory.
Our Student Affairs Offices are available virtually. We recommend you access these services online or by phone. If you need to see someone in person, our offices remain open, and we ask that you practice social distancing and use hand sanitizer. Student Affairs still welcomes students in our spaces; however, please use safe practices to prevent the spread of COVID-19.CHS online services