Guide for faculty and staff
It is important that our Northern Arizona University faculty and staff provide help to students who may be in need of counseling and psychological services. There are three ways that university employees can serve as an intermediary for a student showing signs of need. You can:
- Express your concern to the student and suggest that they either call or go to Counseling Services to connect with a counselor
- Show your willingness to accompany the student to Counseling Services to help them make an appointment
- Call the center at 928-523-2261 and discuss your concerns with a counselor; in this telephone consultation, the counselor can help assess the situation and make recommendations for the next steps
- If you become aware of a psychological emergency or a crisis involving a student after regular business hours or on a weekend, a counselor can be contacted by calling Counseling Services’ answering service at 928-523-2261 and requesting contact with the Emergency Counselor.
Licensed psychologists, counselors, and their supervisees are constrained, by law and ethical guidelines, from sharing information concerning students who receive help at Counseling Services.
Therefore, we cannot respond to requests for information without a release. However, we are able to listen to your concerns about a student and we will try to respond to questions of a general nature.
For more information on how to best assist your students, check out our PDF guide.
Local police and medical attention: 911
NAU PD: 928 523 3611
Counseling Services Psychological Emergencies (24 hours) 928-523-2261
Mon, Tue, Thu, Fri 8:00AM – 5:00PM,
Wed 9:00AM – 5:00PM
How to make an appointment
Walk in appointments available throughout the day starting at 9:00AM or
Call during business hours and schedule an initial assessment 928-523-2261