- Police and Medical Attention: 911
- Jacks Care 24/7 (866) 656-9983
- Counseling Services 928-523-2261
- Need Help Now - for additional urgent resources
M/T/TH/F: 8:00AM - 5:00PM Wed: 9:00AM - 5:00PM Sat/Sun: Closed**Note** Counselors do not respond to email or secure messages after hours.
How to make an appointmentCall or drop in to make a Path to Care appointment 928 523 2261
Land Acknowledgement Northern Arizona University sits at the base of the San Francisco Peaks, on homelands sacred to Native Americans throughout the region. We honor their past, present, and future generations, who have lived here for millennia and will forever call this place home.
All Races & Ethnicities
All Gender Identities & expressions
All Religions & Spiritualities
All Sexual identities
All Countries of Origin
All Abilities & Disabilities
All veterans & service members
All of you
NAU’s Counseling Services (CS) recognizes that the human rights of individuals from marginalized backgrounds continue to be under attack on a national and global scale. Here at CS, we are diligently working to foster an environment where those who are impacted by social injustices can find connection, hope, and empowerment. While we recognize systemic changes must occur to create a more equitable, inclusive, and just society, we also recognize that inner healing can happen within the context of community. NAU’s CS is dedicated to ensuring that a culture of safety and belonging is fostered for all living beings regardless of identity and group membership.
Additional Supports for the 2023-2024 Year!
Jacks Care 24/7 is an additional service being offered to the NAU community. Students can access free, 24-hour emergency and ongoing short-term counseling support via text, chat, phone (866 656-9983), video, downloading the app or visiting the TELUS Student Support website. Scan the QR code below, or access the App Store or Google Play from your phone to download the app. Visit the NAU Jacks Care 24/7 webpage for more information or print out the Jacks Care 24/7 flyer to hand out.
We are committed to your health and well-being
Counseling Services offers in-person and telehealth services. If you are interested in ongoing counseling, or are simply looking for mental health support, please visit “Our Services” page for more information about scheduling a Path to Care appointment and Jacks Care 24/7.
Supporting student mental health and well-being
Many students receive help with:
- adjustment to college
- eating concerns
- case management
- anxiety and stress
- substance abuse
- academic issues
- career and vocational issues
- resources and referrals
Our services are tailored to the individual needs of each student. We offer individual and couples counseling, group counseling, crisis services, outreach, and consultation about students of concern. Counseling Services staff members do not write letters of support for assistance animals at the request of a client/student.