NAU Counseling Services

We at Counseling Services are aware of the recent tragedies and injustices impacting Black and African-American communities, including the death of George Floyd and the resulting protests and riots in Minneapolis.

We grieve in response to the tragic events in which Black and African-American communities and others have lost their lives in and/or been impacted by racially biased encounters. We recognize that continual exposure to these events through social media, while importantly raising awareness, can also re-traumatize and trigger members of vulnerable communities. We recognize that reactions to these losses as well as reactions from those who have witnessed, observed, and/or experienced acts of racism can vary. It is normal and understandable to have any of a variety of emotional responses to these events, including but not limited to: fear, outrage, a sense of helplessness, and a lack of personal safety. It is also normal to have a strong desire for increased unity or solidarity, empathy, and a heightened motivation to pursue social justice. As information on these tragic events continues to unfold, we encourage those that are struggling to seek safe supportive spaces to process their feelings and experiences. We want you to know that we are available as a resource for you, and we are dedicated to helping foster a climate that is safe and affirming for all students on campus and within the community.

We are here for NAU students being impacted directly or indirectly by these events. Telehealth appointments are available during business hours, and our on-call counselor is available 24 hours a day, 7 days a week. Just call 928-523-2261 to schedule a telehealth appointment or to speak with the on-call counselor.

Additional Resources for Students of Color

COUNSELING SERVICES IS OPEN OVER THE SUMMER
We remain committed to the health and well-being of our students

In order order to do our part to stop the spread of the current pandemic, we ask that you please call in first. You will be connected with one of our medical or mental health providers. This call-first procedure is in place to better serve you, increase efficiency, and ultimately minimize risk for the NAU community.

Medical: (928)523-2131
Counseling: (928)523-2261

In order to reduce risk to all our patients, all non-essential/routine healthcare services will be done via phone or Zoom (HIPAA compliant) until further notice due to COVID-19. Please fill out the Counseling Telehealth Informed Consent if you plan to utilize services. This can be done by logging into your Portal HERE, and clicking FORMS on the left menu. Please check back here for updates on when those services will re-open. Please call (928) 523-2131 if you have any questions.

Coping with coronavirus fears

Coping With Crisis Video
Taking Care of Your Mental Health
Shine Project
American Psychological Association
Disaster Distress Helpline, 1-800-985-5990 for immediate crisis counseling for people experiencing distress related to any disaster. Multilingual and Confidential

Counseling Services is excited to announce a new initiative aimed at improving accessibility to services and resources, while also aligning a student’s needs with the variety of supports available at NAU and in the Flagstaff community. Requests for ongoing counseling will now begin with a Path to Care (PTC) appointment, a brief meeting with a provider designed to explore a student’s concerns, assess needs, and determine the most appropriate path to care. Results of the PTC appointment can vary, and you can find more information about PTC and our scope of care here

Our hope is that this new approach to accessing services will foster affirming, tangible outcomes and enhance clarity regarding your next steps towards wellness. Our primary method of accomplishing this is through honoring your need for support and streamlining your connection to resources, all while leveraging the multitude of resources available at NAU and beyond.

If you are interested in ongoing counseling, or are simply looking for mental health support, please visit our “Services” page for more information about scheduling a Path to Care appointment.

Student Resources

NAU Student Resource Guide
Counseling Services Groups Spring 2020
Counseling Services Anxiety Workshop Spring 2020
Outreach Series Healthy Mind Webinar Flyer

Understanding Anxiety Workshop will be available for live viewing on Wednesday April 29th, 3:30-5:00 at the link below

ZOOM https://zoom.us/j/92491153692

We also offer a brief, 20 minute Coping With the Current Crisis video to help you through these times

Supporting student mental health and well-being

Many students receive help with:

adjustment to college
relationships
depression
eating concerns

anxiety and stress
substance abuse
academic issues
career and vocational issues

Our services are tailored to the individual needs of each student. We offer individual and couples counseling, group counseling, crisis services, outreach, and consultation about students of concern. Counseling Services staff members do not write letters of support for assistance animals at the request of a client/student.