Mon, Tue, Thu, Fri 8:00AM – 5:00PM,
Wed 9:00AM – 5:00PM
**Note** Counselors do not respond to email or secure messages after hours. If you are in an emergency, please call 928 523 2261
How to make an appointment
Call or drop in to make a Path to Care appointment
NAU Counseling Services
Note About Current Social Climate
Our students and community have had much to cope with in the past year. We would like to express our continued outrage, empathy, and support for all of those who have been experiencing violence and marginalization. Diverse individuals and communities, integral to the makeup of NAU, have been disproportionally affected by these events, including our Asian/Asian American students and community experiencing violence and discrimination, Black/African American students and community continually impacted by the institutional discrimination and oppression at the hands of police and those in power, our Puerto Rican students impacted by the ongoing gender violence epidemic on the island of Puerto Rico, our gender diverse communities impacted by state legislation aimed at stripping away their civil rights, and our Jewish students facing increasing incidents of anti-Semitic threats and violence in the wake of clashes in Israel and Gaza. Furthermore, we know there are unseen individuals and groups who are suffering in silence. Please know you are seen and valued and that we are committed to supporting you through these times. Visit our Commitment to Diversity page for information regarding Counseling Services’ response and related resources. Telehealth and in-person appointments are available during business hours, and our on-call counselor is available after hours and on weekends. Please call 928-523-2261 to schedule a triage appointment, telehealth session, or to speak with the on-call counselor. We also realize that there are times when our students may prefer to speak with a therapist with specific identities, backgrounds, or experience. If this is the case, please let us know.
COUNSELING SERVICES CONTINUES TO PROVIDE TELEHEALTH SUPPORT TO ALL NAU STUDENTS
We remain committed to your health and well-being
Beginning in April, 2021, Counseling Services will resume offering limited in-person services in addition to telehealth counseling. Counselors will consider these requests on a case-by-case basis, and therefore, there is no guarantee that in-person service requests will be granted. We ask that you please speak to your counselor about this request.
If you are interested in initiating counseling services, please call 928-523-2261 to schedule. You will be connected with one of our medical or mental health providers for a telehealth appointment. This call-first procedure is in place to better serve you, increase efficiency, and ultimately minimize risk for the NAU community.
Please visit our COVID-19 Resources page for additional mental health support
If you are interested in ongoing counseling, or are simply looking for mental health support, please visit our “Services” page for more information about scheduling a Path to Care appointment.
Supporting student mental health and well-being
Many students receive help with:
- adjustment to college
- eating concerns
- anxiety and stress
- substance abuse
- academic issues
- career and vocational issues
Our services are tailored to the individual needs of each student. We offer individual and couples counseling, group counseling, crisis services, outreach, and consultation about students of concern. Counseling Services staff members do not write letters of support for assistance animals at the request of a client/student.