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CHS Diversity and Inclusion Services: Addressing Health Inequity
Campus Health Services recognizes the impact of systemic racism and discrimination on the health and well-being of our community. With this in mind, it is important to us as an organization to help address some of those social determinants of health and the historical trauma that have led to health inequities for many of our students and staff.
CHS is continuing on our journey to create a more accessible and equitable healthcare experience for all students and staff. We will continue to take steps to improve our services and programs with an eye on health equity.
Campus Health Services welcomes your feedback about how we can make all of our services more accessible and inclusive for all.
What We Are Doing:
Trans care/LGBTQIA Services: Accordion Closed
- Trained Medical and Counseling providers that follow the WPATH and UCSF standards of care for transgender health including hormone therapy
- Gender Diversity Support Group- Open to NAU students and Flagstaff community members that identify as Trans, gender fluid, non-binary, and/or non-cisgender. Please contact M. Lee Griffin 928-523-5656, or m.lee.griffin@nau.edu
- Ability to have your medical record reflect your preferred pronouns and chosen name
- Student Health Insurance Plan offers gender confirmatory services benefits
- For employees, the NAU Blue Cross and Blue Shield of Arizona PPO provides benefits for gender confirmatory services.
Staff Training and Education: Accordion Closed
- Trauma Informed care training for all staff
- Health equity training for all staff
- Safe Zone training for all staff
- Continuing education in diversity
- Staff attend IMQ trainings
Accessible and Inclusive spaces: Accordion Closed
- ADA accessible offices and exam rooms
- Awareness of use of chairs that accommodate all body sizes
- Translation services available in a variety of languages
- Gender inclusive restrooms
Access to Services: Accordion Closed
- Offering telehealth services beyond COVID
- Intentionally provide low-cost services
- Liaison positions supporting students outside of the traditional counseling setting:
- Drop-in counseling services at SSS, IMQ & NACC (telehealth currently)
- Outreach services in collaboration with IMQ and other departments on campus
- Ability to see uninsured patients
- Collaborate with other campus departments to offer covered services to those in need via grants and special funds (Student Support Services, Athletics and First Generation funding)
Staff Diversity: Accordion Closed
- Counseling Services Specialists
- Diversity Coordinator
- Latine/LatinX/Hispanic Specialist
- LGBTQIA+ Specialist
- Counseling Services Diversity Committee
- Efforts to diversify staff in hiring processes across all units in CHS
- Multilingual medical and counseling providers available
