Upload your insurance card

In order to ensure that you are charged the correct rate, please make sure that Campus Health has the most up to date insurance card. Insurance cards must be reuploaded January and when you begin attending or working at NAU.

Insurance cards must be uploaded within 24 hours of your CHS appointment.

Mobile upload instructions

1. Sign in to your patient portal account as an NAU Student
2. Click the menu icon in the upper-left corner
3. Select “Insurance Card”
4. Select “Add New Card”
5. Scroll to the bottom of the window to select “Upload Front Image” (NOTE: You do not have to complete any of the field, just upload your image)
6. Take a picture of your card using your phone camera (landscape/horizontal orientation is required)

7. Select “Card looks good”
8. Select “Upload Back Image” and repeat process for back of card

9. 9. Select “Save”

Desktop upload

1. Sign in to your patient portal account as an NAU Student
2. In the menu on the left side of the screen, select “Insurance Card”
3. Select “Add New Card”
4. Select “Upload Front Image” and upload a photo of your card (NOTE: You do not have to fill out any of the text fields. Landscape/horizontal orientation is required)

5. Select “Card looks good”
6. Select “Upload Back Image” and repeat process for back of card

7. Select “Save”

Thank you for taking the time to upload your new insurance card!