Health Promotion
Mental health resources
How to help a friend
Are you concerned about a friend? Friends are usually the first to notice when someone is sad, worried, withdrawn, or irritable. Maybe your friend stopped going to class, or is engaging in unhealthy behaviors. Help your friend heal by expressing your concern and encouraging them to seek help.
- State your concern. Objectively describe what you observe in your friend, and express your concern.
- Inquire. Ask your friend what is wrong or how you can help.
- Listen. Listen without judgement. Try not to agree or disagree with their behavior, simply listen to them.
- Empathize. Communicate your understanding.
- Offer them hope. Encourage them to keep talking, and to reach out to others who care about them.
- Suggest that they visit Counseling Services. Remind them that the first visit is free and confidential.
Manage your stress
- Stressbusters: Different ways to relieve Stress
- American Psychological Association: Five tips to help manage stress
- Time Management and Organization apps
- Meditation 101
Resources
On campus resources Accordion Closed
- Emergencies: NAU Police Department
- From campus land lines, call 911
- From a cell phone, or any blue emergency phone, call 928-523-3000
- For situations requiring immediate intervention: Call NAUPD first. This includes actions and/or statements expressing an intent to harm self or others.
- If there are general concerns about somebody’s welfare but there is no specific information about suicidal ideation, NAUPD also conducts welfare checks. Those can be requested through the non-emergency 928-523-3611 line.
- Counseling Services: 928-523-2261
- Located in Health and Learning Center within Campus Health Services
- Hours: Monday-Friday, 8 a.m. – 5 p.m.
- Services include: individual counseling & psychotherapy; consultation to parents, faculty, staff & students; referrals to private & public mental health services; group therapy; 24- hour emergency crisis intervention; outreach/training to NAU community, and, psychiatric intervention & referrals.
- Medical Services (formerly Fronske Health Center): 928-523-2131
- Located in Health and Learning Center within Campus Health Services
- Hours: Monday- Friday, 8a.m. -5 p.m.; Wednesdays, 9 a.m.-5 p.m.; and, some Saturdays from 11 a.m. -2 p.m.
- Medical Services is a full-service, professional medical facility. We offer a full spectrum of health care services on site, including primary care and psychiatric medication evaluations.
- Health Promotion Office: 928-523-6867
- Located in Health and Learning Center
- Hours: Monday – Friday, 8 a.m.- 5p.m.
- Health Promotion offers a variety of educational services including outreach presentations, educational workshops, and wellness events for students on many health topics, including mental health screenings, the Collegiate Recovery Program, and stress-reduction events.
- Practicum Lab Counseling: 928-523-3896 or email
- Located in Eastburn Education building
- Hours: Monday – Friday 8 a.m.-5 p.m.
- Master and Doctorate Level Counseling students in the department of Educational Psychology training programs provide free individual, personal counseling to NAU students and community members under the supervision of licensed counseling faculty.
Online & on-call resources Accordion Closed
- NAU Counseling Services Online Resources
- Ulifeline Mental Health Assessment
- Can be taken online
- A free online mental health assessment to help students find mental health information and resources. Ulifeline screens for thirteen of the most common mental health conditions that college students face. It does not provide a diagnosis, but identifies problems that could be impacting thoughts, feelings and behaviors, and provides information on these conditions and how to reach out for help.
- Kognito
- Kognito is a 30 minute, interactive, online course that provides training on how to approach and discuss concerns with a peer who is in distress. Learn through simulated conversations, interactive environment and realistic role-play.
- New users will need to click “Create New Account” and complete the registration form using enrollment key: nau82
- National Suicide Prevention Hotline: Call 1-800-273-TALK(8255) or text “START” to 741-741
- 24 hour hotline with online resources and chat options.
- Crisis Response Network: 877-756-4090
- 24 Hour Crisis Line available 24 hours to any one experiencing a mental health crisis.
- Seize the Awkward
- Strategies for helping a friend who might be struggling with their mental health.
- Set to Go
- Online guide for transitioning to college, including managing mental and physical health, life skills resources, and social and emotional skill building.
24 hour hotlines Accordion Closed
Free. Confidential. Always Available. Call for yourself or for a friend.
Flagstaff area crisis numbers
- 24-Hour NAU Counseling Services: 928-523-2261
- NAU Police: 928-523-3611
- Crisis response Network: 877-756-4090
National crisis numbers
- National Suicide Prevention Lifeline 1-800-273-8255 or text “Start” to 741-741
- The Trevor Lifeline (Suicide Prevention for LGBTQ Youth) 1-866-488-7386
- Veterans’ Suicide Prevention Lifeline 1-800-273-8255
Contact Health Promotion
Flagstaff area crisis numbers
- 24-Hour NAU Counseling Services: 928-523-2261
- NAU Police: 928-523-3611
- Crisis response Network: 877-756-4090
National crisis numbers
- National Suicide Prevention Lifeline 1-800-273-8255 or text “Start” to 741-741
- The Trevor Lifeline (Suicide Prevention for LGBTQ Youth) 1-866-488-7386
- Veterans’ Suicide Prevention Lifeline 1-800-273-8255