Health Promotion

• Emergencies: NAU Police Department
  • Call 911
  • For situations requiring immediate intervention: Call NAUPD first. This includes actions and/or statements expressing an intent to harm self or others.
  • If there are general concerns about somebody’s welfare but there is no specific information about suicidal ideation, NAUPD also conducts welfare checks. Those can be requested through the non-emergency 928-523-3611 line.
• Counseling Services: 928-523-2261
  • Located in Health and Learning Center within Campus Health Services
  • Hours: Monday-Friday, 8 a.m. – 5 p.m.
  • Services include: individual counseling & psychotherapy; consultation to parents, faculty, staff & students; referrals to private & public mental health services; group therapy; 24- hour emergency crisis intervention; outreach/training to NAU community, and, psychiatric intervention & referrals.
  • Offering telehealth appointments during normal business hours
• Medical Services (formerly Fronske Health Center): 928-523-2131
  • Located in Health and Learning Center within Campus Health Services
  • Hours: Monday- Friday, 8a.m. -5 p.m.; Wednesdays, 9 a.m.-5 p.m.; closed Saturdays and Sundays.
  • Medical Services is a full-service, professional medical facility. We offer a full spectrum of health care services on site, including primary care and psychiatric medication evaluations.
• Health Promotion Office: 928-523-6867
  • Located in Health and Learning Center
  • Health Promotion offers a variety of educational services including outreach presentations, educational workshops, and wellness events for students on many health topics, including mental health screenings, the Collegiate Recovery Program, and stress-reduction events.
• Practicum Lab Counseling: 928-523-7135 or email
  • Located in Eastburn Education building
  • Hours: Monday – Thursday 8 a.m. – 6 p.m, Friday 8 a.m. – 5p.m.
  • Master and Doctorate Level Counseling students in the department of Educational Psychology training programs provide free individual, personal counseling to NAU students and community members under the supervision of licensed counseling faculty.
  • Sessions can be conducted in person or via zoom

• The Guidance Center: (928) 527-1899 (24 hours)
• Flagstaff Medical Center Behavioral Health: (928) 213-6300 (24 hours)
• Native Americans for Community Action: (928) 526-2968
• Northern Arizona Substance Abuse Services

• NAU Counseling Services Online Resources
• National Suicide Prevention Hotline: Call 1-800-273-TALK(8255) or text “START” to 741-741
  • 24 hour hotline with online resources and chat options.
  • Arizona Statewide Crisis Line 844 534-4673 (HOPE)
    • 24 Hour Crisis Line available 24 hours to any one experiencing a mental health crisis.
• Seize the Awkward
  • Strategies for helping a friend who might be struggling with their mental health.
• Set to Go
  • Online guide for transitioning to college, including managing mental and physical health, life skills resources, and social and emotional skill building.

Free. Confidential. Always Available. Call for yourself or for a friend.

Flagstaff area crisis numbers

• 24-Hour NAU Counseling Services: 928-523-2261
• NAU Police: 928-523-3611
• Arizona Statewide Crisis Line 844 534-4673 (HOPE)

National crisis numbers

• National Suicide Prevention Lifeline 1-800-273-8255 or text “Start” to 741-741
• The Trevor Lifeline (Suicide Prevention for LGBTQ Youth) 1-866-488-7386
• Veterans’ Suicide Prevention Lifeline 1-800-273-8255