Gender Affirming Healthcare
At present, NAU’s United Health Care Student Health Insurance Plan (SHIP) may offer benefits and coverage for gender affirming healthcare services. Please review your individual Student Health Insurance Plan (SHIP) certificate of coverage or call United Health customer service.
These services afford students critical access to medically necessary, Gender Dysphoria health care. This access to care is a crucial element to the health, academic success and retention of gender diverse students.
View the full policy.
How do I access these services?
In order to access these services and to consult with a medical or mental health provider about gender affirming healthcare, you can do the following:
Make an appointment to see one of the following providers:
Counseling Services – Schedule an appointment for an initial assessment and make your interest in gender affirming care known at that appointment. Additional information can be found CS website.
Medical Services – Please call 928-523-2131 to schedule an appointment and make your interest in gender affirming healthcare known.
They will help you figure out next steps and how to move forward.
If you are already in the process of transitioning and would like to undergo one of the procedures covered:
Contact Campus Health Services (928-523-2131) to schedule an appointment to establish care and get a referral for a specialist. UHC encourages that you and your provider review the Gender Dysphoria (Commercial Medical Policy).
What are the requirements?
UHC details the requirements necessary for each surgery covered by the plan. Please reference the United Health Care full policy for specific requirements or email United Health Care Student Resources Transgender Benefits Information at SSurgerySRS@uhcsr.com
The NAU PPO through Blue Cross and Blue Shield of Arizona BCBSAZ, which is one of the medical plans offered to benefit eligible employees, provides benefits for gender affirming healthcare services. For details on the benefit please review the plan certificate under the section titled ‘Transgender Services.’
For questions about the transgender benefit please can contact BCBSAZ:
Flagstaff Claims office 928-526-0232 or 800.423.6484
www.azblue.com
Group Number 0002
Student Counseling Services Gender Affirming care
Schedule a Path to Care appointment that will allow any Counseling Services (CS) staff member to assist you in exploring the full range of issues you might be experiencing.
If you are seeking counseling for issues separate from gender-identity-related medical intervention, you can see any staff member for ongoing counseling.
If you are in need of advocacy for surgery, you will need to see one of the CS Gender Affirming Care counselors. Please make this request clear to your Path to Care provider, who will facilitate the transfer of care. You will work with the Gender Affirming Care counselor at CS to determine appropriate services and resources.
Further resources
LGBTQIA+ Resources and Support