Contact Campus Health Services
Eligibility and cost
Who is eligible
Any NAU student, regardless of campus location, who is enrolled for one or more credit hours and has paid the Health and Wellness or Access Fee, is eligible for services. For further details, please visit our CHS FAQ section. All students are eligible for emergency services at NAU campus health Services.
Counseling Services does not bill Medical Insurance.
Cost breakdown
Counseling services are not billed to medical insurance
Counseling Costs
| Visit Type | Paid Health & Rec Fee |
|---|---|
| Brief Assessment | $25 |
| Individual Counseling | $25 |
| Couples/Relationship | $25 / person |
| Triage/crisis | $0 |
| Consult | $10 |
| Group | $5 |
| Substance Use Disorder Program | $0 unless noncompliant |
*Typically, statewide, online, and non-enrolled summer students would not have paid the H&R fee
Clients with the LOUIE Care will be charged the following:
- Brief Assessment: $10
- Individual counseling: $10
- Couples counseling: $10 per person
- Group counseling: $5
- Triage: $0
- Consult (in-person): $10
Cancellation
Counseling Services will charge $25 ($10 for missed Group, Triage, or Consult Visits) to your student account for appointments that you:
- are more than 10 minutes late for
- do not attend without canceling more than two hours in advance
These charges will appear on your account as Campus Health Services. Northern Arizona University reserves the right to turn this bill over to a collection agency. To avoid this charge, please cancel your appointment at least two hours in advance by calling the Counseling Services front desk at 928-523-2261 during business hours. If your appointment is in the first two hours of the morning you will not be charged if you call within the first 15 minutes the center is open.