Student & Departmental Account Services
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For more information…

Log in to LOUIE to:
  • Check your balance
  • Check for holds
  • Change your address

Make a payment...

  • As a student (your own account)
  • On behalf of your student as an authorized Payer

Account tutorial links

  • How to add an authorized payer
  • How to make a payment using eCheck
  • How to make a payment using credit card
  • All student account tutorials

Payment methods

We offer several payment options for your convenience.

Internet payments Accordion Closed

Payments via the internet can be made using either a credit/debit card or an eCheck.  The university accepts Visa, MasterCard, Discover, JCB, and American Express credit cards.  All credit card transactions are charged a 2.95% service fee on the amount of the transaction.  There is a $3.00 minimum service fee.

eCheck payments will require the following information: your bank routing number and your checking account number.  There is no additional cost to pay with eCheck.  We encourage payers to speak with their bank and verify their account numbers.

If you have a LOUIE User ID, use LOUIE to pay charges. This system will immediately post payments to your account.  Holds will be released overnight.

International payments Accordion Closed

NAU partners with Flywire for students to send international payments to the university.  Flywire offers excellent foreign exchange rates that will help to lower your cost of attending.  As a student you can find the link to Flywire on your LOUIE account by clicking the Account Inquiry/Make a Payment link under the Finances section, or visit the Flywire website.  Flywire offers 24/7 support in multiple languages.

Pay by mail Accordion Closed

Check payments may be mailed directly to Student and Departmental Account Services.  Please make checks payable to NAU and be sure to include the Student ID Number on the check and mail to:

NAU Student Accounts
PO Box 4096
Flagstaff, AZ 86011-4096

Our physical delivery address is:

NAU Student Accounts
Gammage Building, Room 124
601 S. Knoles Dr.
Flagstaff, AZ 86011

Pay in person Accordion Closed

For check or cash only, feel free to stop by our office.

True Blue Summer Hours (05/12/2025 – 08/08/2025)

  • Office hours are Monday through Thursday 8:00 AM to 5:00 PM.
  • Our office is closed on Fridays and on all NAU holidays.

You can find us in the Gammage Building #1 on north campus on the first floor main lobby. An ATM is located in the lobby for your convenience.

529 Prepaid or College Savings Plans Accordion Closed

Paying with a 529 Prepaid or College Savings Plan

NAU accepts payments from 529 Prepaid and College Savings Plans through several convenient methods. Contact your 529 plan to confirm the options they offer:

Electronic Payments

  • Preferred method for fast, secure transfers (2–3 business days).
  • NAU partners with Flywire for direct electronic payments. Check if your 529 plan works with Flywire.
  • Some plans allow payments directly through the student’s LOUIE account. Visit the Transact payment portal under the “Financial Account” tile in LOUIE to check availability. A processing fee may apply.

Paper Check

  • Request a check from your 529 company and have it mailed to NAU.
  • Include your 7-digit NAU ID number.
  • Request funds early—allow at least 2 weeks before the tuition deadline to avoid delays or late fees.

Third-Party Billing

  • If your 529 requires an invoice, provide NAU with your plan’s benefits, restrictions, and invoicing instructions.
  • Plan benefits should be sent to SDAS@nau.edu.
  • NAU currently invoices for:
    • Nevada Prepaid Tuition Program
    • College Illinois
    • Texas Guaranteed Tuition Plan
    • Michigan Education Trust
    • Florida Prepaid College Program

Third-party billing Accordion Closed

For those whose attendance is sponsored, provide our office with the authorization to bill an outside organization.

Student & Departmental Account Services
Location
Building 1
Gammage
601 S. Knoles Drive; PO Box 4096
Flagstaff, AZ 86011
Contact Form
Email
SDAS@nau.edu
Phone
928-523-3122
Fax
928-523-1126