Enrolling or Changing Your Voluntary Benefits

Welcome to Northern Arizona University. The benefits you receive from Northern Arizona University are an important part of your total compensation package. Because not everyone has the same needs, our benefit program allows you to select the plans and levels of coverage that are right for you and your family.

New Employee Welcome “NEW”

You are encouraged to attend a benefits orientation.  At “New”, Human Resource representatives meet with newly eligible employees to review the details of each benefit program and answer any questions you may have. Find out how to register for “NEW“.

Click here to review the voluntary benefits offered

You will enroll in your voluntary benefits through the LOUIE Self Service Center. Please note the “home address” field is the address our benefit vendors use to send insurance cards and other important correspondence.

Important reminders:

• You have 31 days from your date of hire into a benefit eligible position to complete your enrollment.
• If you do not enroll within the 31 days, your benefits will be waived by default and you will have to wait until the next open enrollment period or until you experience a Qualified Life Event.
• Your voluntary benefits will be effective the first day of the pay period following your completed enrollment. You will not be able to complete your enrollment until benefit eligible hire date.
• Review dependent eligibility requirements

Make your primary retirement election

Certain life events such as: marriage or birth of a child qualify you for a special enrollment period. In most cases, you will be required to submit supporting documentation confirming the reason for your qualified event.

• View types of qualified life events Qualified Life Event (QLE).
• Submit the Qualified Life Event Form

Do not delay your request

To be eligible for this special enrollment period, you must request the change to your benefits and complete the enrollment process within 31 days of your QLE. Do not delay initiating your QLE request even if you are waiting to receive the required supporting documentation such as a birth certificate.

Children’s Health Insurance Program Reauthorization Act

Pursuant to the Children’s Health Insurance Program Reauthorization Act (CHIPRA), the following events are considered QLEs as of April 1, 2009:

• you or your dependent loses Medicaid/CHIPRA coverage
• you or your dependent becomes eligible for Medicaid/CHIPRA premium assistance

Under CHIPRA, you have 60 days following the event to request a change to your benefits plan.

Once a year the university sponsors open enrollment period during which you can change your benefit enrollment for the next plan year beginning the following January 1st.

1.  Access LOUIE through NAU Homepage at .
2. Click on Quick Links in the top right of the page and select LOUIE.
3. Enter your User Id and Password.
4. Select Self Service > Benefits > Benefits Enrollment.
5. Click Select for the event displayed.
6. Click Edit on each benefit to enroll in or change your election.
7. Once you have completed your enrollments click Submit.
8. Authorize your enrollments by clicking the final Submit.

Note:  Your enrollment is not complete until you click the second (final) submit button to authorize your enrollment.

Failure to meet the 31-day deadline may:

• jeopardize your ability to make changes to your benefit plan
• result in the loss of coverage for you and/or your eligible dependent(s)
• result in the loss of COBRA rights for your dependent(s