Human Resources
MENUMENU
  • HR services
    • Payroll
    • Benefits
    • Recruitment & hiring
    • Compensation
    • Performance management
    • Employee relations
    • Learning & development
  • Careers
  • Employee Resources
  • Manager Resources
  • Policies & forms
    • Policies
    • Forms index
    • eCERT
  • About HR
    • Directory
    • Find your contact by department
  • IN
  • Human Resources
  • Benefits – Enrolling and Changing Benefits

Questions?? Review FAQs


Resources

  • Benefit Orientation Videos
  • Eligibility Chart
  • 2025 Voluntary Benefit Comparison 
  • Paying for Coverage - 2025 Employee Premiums
  • Benefit Plan Documents and Policies
  • Benefits Vendor Contact Information
  • Types of Qualified Life Events (QLE)
Review the Benefits Guide

Enrolling & Changing Your Benefits

You have three opportunities to enroll or make changes to your voluntary benefits:

  • Within 31 days of hire or eligibility – visit New to NAU.
  • During the annual Open Enrollment period.
  • Within 31 days of a Qualified Life Event (QLE) such as marriage or the birth of a child.

Open Enrollment

Open Enrollment (OE) is held each year in late fall. Human Resources will notify you of plan and premium changes and that year’s enrollment process and deadlines. You can add, change, or drop voluntary coverage during OE and any changes you make will be effective the following January 1st.


Qualified Life Event

You can change your benefits during the year, if you experience a Qualified Life Event (QLE) that changes your benefits coverage needs.

In most cases, you will be required to submit supporting documentation confirming the reason for your QLE.

Review the Types of QLEs for the acceptable types of documentation and effective dates for each type of event.

Image of sign that says happily ever after photo by be rosett on unsplash


How to request to change your benefits

You need to submit Qualified Life Event Form (QLE) form along with related documentation to Human Resources. Once your QLE is approved you will be sent instructions on how to update your benefits.

Qualified Life Event (QLE) Form

Rules to remember

  • You must submit your QLE request and complete the enrollment process within 31 days of your QLE event date.
  • Do not delay your QLE request even if you are waiting to receive the required supporting documentation such as a birth certificate.
  • If you do not complete your enrollment within the 31-day deadline you will not be able to change your benefits. Your next opportunity to make changes your benefits enrollments will at the next OE or if your experience another QLE.

Still have questions?

Contact the Benefits Team at nauhrbenefits@nau.edu or call (928) 523-2223

Welcome to Human Resources
Location
Building 91
Centennial Building
411 S Beaver Street
Flagstaff, Arizona 86011
Email
NAUHRContact@nau.edu
Phone
(928) 523-2223