Changing Your Benefits FAQs
When can I change my benefits? Accordion Closed
- You can change your benefits each year during Open Enrollment for coverage effective January 1st of the following year.
- You can also change your benefits within 31 days of a Qualifying Life Event (QLE) such as marriage or birth of a child. Visit the Qualified Life Events page for information on what is considered a QLE, the effective date for each event and how to submit your QLE request form.
How do I submit a Qualified Life Event or QLE? Accordion Closed
You will need to submit Qualified Life Event Form (QLE) form along with related documentation.
- The type of documentation you must submit is based on the reason for the QLE.
- Review Types of QLEs for the required supporting documentation and coverage effective date.
- Your enrollment will need to be completed within 31 days of your event.
- If you do not complete your enrollment by the 31 day deadline, you will not be able to make the request changes to your benefits. Your next opportunity to make changes to your benefits will be during Open Enrollment for coverage effective January 1st of the following year.
I am receiving a divorce, when should I notify HR to drop my current spouse’s coverage? Accordion Closed
You must notify the Human Resources Department, in writing, within 31 days of your qualifying event including divorce.
If notification is received after the 31 days, benefit election changes will be made that could result in retroactive termination of coverage. Any claims incurred after the 31 days will become the responsibility of the employee to pay.
Additionally, the former spouse and dependents may become ineligible to enroll in COBRA continuation coverage or a Healthcare Marketplace insurance policy.
My daughter is 23 and is offered medical coverage at her new job, but it is expensive. Can I continue to cover her on my NAU health care plans? Accordion Closed
Yes, children are eligible for dependent coverage until their 26th birthday regardless of employment, marital, school enrollment, or other status. A disabled dependent child over the age of 26 can also continue to be covered.
Still have questions?? Contact the Benefits Team at firstname.lastname@example.org or call (928) 523-2223