Benefit Vendor Contacts
Northern Arizona University
Human Resources – Benefits Accordion Closed
Email: nauhrbenefits@nau.edu
Phone: 928.523.2223
Fax: 928.523.7486
Website: nau.edu/human-resources
Campus Health Services Accordion Closed
Email: campushealth@nau.edu
Phone: 925.523.2131 – Appointments
928.523.2131 – Medical Services
928.523.6300 – Pharmacy
Website: nau.edu/medical-services
Hours:
Monday – Friday 8:30 am – 5:30 pm (closed 12:00 pm – 1:00 pm)
Most Saturdays (excluding summer and holidays)
11:00 am – 2:00 pm
State of Arizona (ADOA) Benefits Services Division
ADOA Benefits Services Division Accordion Closed
Phone: 602.542.5008 or 800.304.3687
Fax: 602.542.4744
Website: benefitoptions.az.gov
Medical
NAU PPO BCBSAZ Accordion Closed
Blue Cross Blue Shield Group #0002
Phone: 800.423.6484 – Customer Service
928.526.0232 – Flagstaff Claims Office
866.325.1794 – OptumRX
Website: azblue.com
Aetna – Choice POS II (HDHP/HSA) and Aetna PPO Accordion Closed
Group # 476687
Phone: 866.217.1953
Website: aetna.com
AZ State Plan – BCBS Accordion Closed
Group #30855
Phone: 866.287.1980
Website: azblue.com
CIGNA Accordion Closed
Group # 3331993
Phone: 800.968.7366
Website: cigna.com/stateofaz
United Health Care Accordion Closed
Group # 705963
Phone: 800.896.1067
Website: myuhc.com
MedImpact Rx Accordion Closed
PCN: 28914
RX Bin: 003585
Phone: 888.648.6769
Website: benefitoptions.az.gov
PayFlex Health Savings Account (HSA) Accordion Closed
Phone: 866.217.1593
Website: payflex.com
Dental
Delta Dental Premier Accordion Closed
Group # 77777-0000
Phone: 602.588.3620 or 866.978.2739
Website: www.deltadentalaz.com
CIGNA – DHMO Dental Accordion Closed
Group # 2500541 HMO network
Phone: 800.968.7366
Website: cigna.com/stateofaz
Vision
Avesis Advantage Accordion Closed
Group # 11001-2178 Plan # 935
Phone: 888.759.9772
Website: avesis.com/AZ Or avesis.com
Avesis Discount Accordion Closed
Group # 10000-4 Plan # 9000
Phone: 888.759.9772
Website: avesis.com
Flexible Spending Accounts
Flexible Spending Accounts (FSA) Accordion Closed
Phone: 800.659.3035 – ASI Flexible Spending Customer Services
Website: asiflex.com
Life Insurance
The Hartford Accordion Closed
Group # 395211
Phone: 866.712.3443
Website: thehartford.com/resources/arizona-benefits/life
Aetna Life Insurance Accordion Closed
Group #320471
Phone: 800.523.5065
Disability
The Hartford Accordion Closed
Short and Long Term Disability
Group # 395211
Phone: 866.712.3443
Website: thehartford.com/resources/arizona-benefits/disability
UNUM Provident Accordion Closed
Short Term Disability
Group # 4980
Phone: 800.799.4455
Website: unum.com
Broadspire Accordion Closed
Long Term Disability
Phone: 877.232.0596
Website: www.azasrs.gov/content/long-term-disability
Retirement Plans
Arizona State Retirement System (ASRS) Accordion Closed
Phone: 602.240.2000 – Phoenix
Phone: 800.621.3778 – Outside Phoenix
Website: azasrs.gov
Fidelity Accordion Closed
Chad McLain – Planning and Guidance Consultant
Phone: 480.322.9743
Email: chad.mclain@fmr.com
Website: nb.fidelity.com/public/nb/aus/home
TIAA Accordion Closed
Donn Fitch – Planning and Guidance Consultant
Phone: 866.548.3705 ext. 453209 – 480.350.3209
Email: dfitch@tiaa.org
Website: tiaa.org
Nationwide Retirement Solutions Accordion Closed
Caleb Lennon – Retirement Specialist
Phone: 602.568.7179
Email: lennonc@nationwide.com
Website: www.azsrsp.com/iApp/tcm/azsrsp/index.jsp