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  • Benefits – Contact Information

Benefit Vendor Contacts

Northern Arizona University

Human Resources – Benefits Accordion Closed

Email: nauhrbenefits@nau.edu
Phone: 928-523-2223
Fax: 928-523-7486
Website: nau.edu/human-resources

Campus Health Services Accordion Closed

Email: campushealth@nau.edu
Phone: 925-523-2131 – Appointments
928-523-2131 – Medical Services
Website: nau.edu/medical-services

Hours:
Monday – Friday
8:30 am – 5:30 pm (closed 12:00 pm – 1:00 pm)
Most Saturdays (excluding summer and holidays) 11:00 am – 2:00 pm

State of Arizona (ADOA) Benefits Services Division

ADOA Benefits Services Division Accordion Closed

Phone: 602-542-5008 or 800-304-3687
Fax:  602.542.4744
Website: benefitsissues@azdoa.gov

Medical

NAU Plans

NAU BCBSAZ – PPO or NAU HDHP/HSA Accordion Closed

Blue Cross Blue Shield Group #0002
Phone: 800-423-6484 – Customer Service
928-526-0232 – Flagstaff Claims Office
866-325-1794 – OptumRX
Website: azblue.com

HealthEquity  – NAU HSA vendor Accordion Closed

Phone: 866-346-5800
Website: healthequity.com

State of Arizona Plans

Optum Bank – State of AZ HSA vendor Accordion Closed

Phone: 866-610-4839

optumbank.com/arizona

State of AZ Plan BCBS – TCP or HDHP Accordion Closed

Group #30855
Phone: 866-287-1980
Website: www.azblue.com/stateofaz

United Health Care Accordion Closed

Group # 705963
Phone: 800-896-1067
Website: www.whyuhc.com/stateofaz 

MedImpact Rx Accordion Closed

PCN: 28914
RX Bin: 003585
Phone: 888-648-6769
Website: benefitoptions.az.gov

Dental

Delta Dental PPO Plus Premier Accordion Closed

Group # 77777-0000
Phone: 602-588-3620 or 866-978-2839
Website: https://www.deltadentalaz.com/
Your member ID is your employee ID number with a 077 in front.
Example: 0774444444

CIGNA Dental Care Access Accordion Closed

Group # 2500541 HMO network
Phone: 800-968-7366
Website: https://view.ceros.com/cigna/state-of-arizona/p/1

Vision

Avesis Advantage Accordion Closed

Group # 11001-2178 Plan # 938
Phone: 888-759-9772
Website: https://www.avesis.com/tps/arizona/indexnu.aspx 
Your member ID is your employee ID number with a 77 + the letter “V” at the end.
Example: 774444444V

Flexible Spending Accounts

Flexible Spending Accounts (FSA) Accordion Closed

Phone: 800-659-3035 – ASI Flexible Spending Customer Services
Website: asiflex.com

Life Insurance

The Hartford Life Insurance – NAU Accordion Closed

Group #805644
Phone: 800-882-8395

Aetna was acquired by The Hartford.

Securian – State of AZ Accordion Closed

Phone: 833-745-5517
Website: https://web1.lifebenefits.com/content/lifebenefits/arizona/en.html

 

Short Term Disability

UNUM Provident – NAU Accordion Closed

Group # 4980
Phone: 800-799-4455
Website: unum.com

MetLife – State of AZ Accordion Closed

Phone: 866-264-5144

Websites

  • Main: https://www.metlife.com/StateofArizona/disability-shortterm-longterm/
  • Info: metlife.com/StateofArizona/
  • Claims: mybenefits.metlife.com/stateofarizona(link is external)

Long Term Disability

Broadspire –  ASRS participants Accordion Closed

Phone: 877-232-0596
Website: www.azasrs.gov/content/long-term-disability

MetLife –  ORP and PSPRS participants Accordion Closed

Phone: 866-264-5144

Websites

  • Main: https://www.metlife.com/StateofArizona/disability-shortterm-longterm/
  • Info: metlife.com/StateofArizona/
  • Claims: mybenefits.metlife.com/stateofarizona(link is external)

 

Retirement Plans

Arizona State Retirement System (ASRS) Accordion Closed

Phone: 602-240-2000 – Phoenix
Phone: 800-621-3778 – Outside Phoenix
Website: azasrs.gov

Fidelity – ORP participants Accordion Closed

Ryan Barton – Planning and Guidance Consultant

  • Phone: 480-322-9743
  • Email: ryan.barton@fmr.com

Toll free: 800-343-0860

Website: https://nb.fidelity.com/public/nb/nau/home

 Schedule an appointment with a Fidelity representative

TIAA – ORP participants Accordion Closed

Donn Fitch – Planning and Guidance Consultant 

  • Phone: 866-548-3705 ext. 453209  or 480-350-3209
  • Email: dfitch@tiaa.org

Toll free: 800-842-2252
Website: https://www.tiaa.org/public/tcm/arizona/home tiaa.org

Schedule an appointment with a TIAA representative 

Nationwide Retirement Solutions Accordion Closed

Randall Neis, Retirement Specialist

  • Phone: 480-213-4157
  • Email:  neisr1@nationwide.com

Customer Service 602-568-7179
Website:https://www.arizonadc.com

Schedule an Appointment with and Nationwide representative

Other Benefits

PerksConnect – Discounts Accordion Closed

Phone: 877-253-7100 |

Email: info@perksconnect.com

Website: azbenefits.perksconnect.com

SAVI – Student Loan Debt Management Accordion Closed

  • Email partners+tiaa@bysavi.com
  • Phone: 1-833-604-1226

Savi hours- weekdays between 5:30 a.m. – 5:00 p.m. (MST).

 

 

 

Welcome to Human Resources
Location
Building 91
Centennial Building
411 S Beaver Street
Flagstaff, Arizona 86011
Email
HR.Contact@nau.edu
Phone
(928) 523-2223