Facility Services
Mission, Vision, Organization Chart
Mission: To create, maintain and enhance our campus through continuous improvement and sustainable practices.
Vision: To be a progressive, customer-focused organization that is recognized as a leader in providing exceptional service and responsible stewardship of university resources.
Organization Chart: Facility Services
Welcome to the Facility Services website. Below is a list of our major departments and related information. In the box on the right are commonly used Quick Links for design professionals, contractors, faculty, bids and RFQs.
Engineering
The Engineering team provides leadership and support to Facility Services and the campus in a number of areas of expertise. The NAU Building Official, or the duly appointed agent, provides code review of construction documents, issues building permits and performs required inspections to ensure compliance with project requirements, NAU Technical Standards and appropriate codes. The Engineering team provides engineering and technical support for projects and other units within Facility Services.
Office of Sustainability
The Office of Sustainability engages NAU students, employees, and community members around sustainable initiatives to meet our mission and fulfill our vision. The Office utilizes NAU’s Climate Action Plan to promote environmental stewardship in the areas of recycling and waste minimization, transportation, operations, procurement, water, energy and climate change, academics, and research.
Operations
Operations and Maintenance is responsible for the maintenance and continued safe operation of campus facilities, and for prolonging the useful life of facilities. Operations and Maintenance is tasked with operation and maintenance of campus buildings, including electrical, custodial, building access, fire life safety, plumbing, general maintenance, carpentry and paint. Operations and Maintenance is also responsible for maintaining the campus grounds, which includes snow removal. Additionally, Operations and Maintenance is responsible for maintaining the transportation service center, as well as the moving department. On a daily basis, Operations and Maintenance completes a wide variety of services in order to provide a functional, safe environment. Our departments are comprised of multi-talented, multi-skilled trades personnel experienced in all areas of building systems, both internally and externally.
Planning, Design & Construction
Planning, Design and Construction (PDC) guides development of large projects on the NAU campus and statewide, including yearly project development, project bids, blueprints, renderings, management of construction and opening.
Utility Services
Utility Services is responsible for the purchase, production and distribution of water and energy on campus. This includes the generation of steam, high temperature hot water, and chilled water at two campus plants for space heating, water heating and cooling of buildings.
Work Control Center
The Work Control Center is now a division of Business Intelligence, Analytics & Communication. Please visit the new Work Control Center webpage.
Continue to submit work requests or report maintenance emergencies using one of these options:
- Use the Submit a Work Request button on this page.
- Use the Submit a Work Request button on the new Work Control Center webpage.
- Call the Work Control Center 24/7, 928-523-4227.