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Facility Services

Work Control Center 

928-523-4227

Call this number to submit a work request (or use the link to the right to submit online); or to report a maintenance emergency.

Welcome to the Facility Services website. Below you will find a listing of all major departments within Facility Services and related information on the departments. To the right you will see commonly used quicklinks for design professionals, contractors, faculty, bids and RFQ’s.

Mission & vision

Mission: To create, maintain and enhance our campus through continuous improvement and sustainable practices.

Vision: To be a progressive, customer-focused organization that is recognized as a leader in providing exceptional service and responsible stewardship of university resources.

Employee Services

Employee Services coordinates payroll, position posting, candidate interviews, the hiring process, on-boarding and student worker information for Facility Services.

Office of Sustainability

The Office of Sustainability engages NAU students, employees, and community members around sustainable initiatives to meet our mission and fulfill our vision.  The Office utilizes NAU’s Climate Action Plan to promote environmental stewardship in the areas of recycling and waste minimization, transportation, operations, procurement, water, energy and climate change, academics, and research.

Fiscal Operations

The Fiscal Operations group manages, reviews and processes all financial activity for the Facility Services department.

Utility Services

Utility Services is responsible for the purchase production and distribution of water and energy on campus. This includes the generation of steam, high temperature hot water, and chilled water at two campus plants for space heating, water heating and cooling of buildings.

Operations

Operations and Maintenance is responsible for the maintenance and continued safe operation of campus facilities, and for prolonging the useful life of facilities.  Operations and Maintenance is tasked with operation and maintenance of campus buildings with respect to electrical, custodial, building access, fire life safety, plumbing, general maintenance, carpentry and paint.  Operations and Maintenance is also responsible for maintaining the campus grounds, which includes snow removal.  Additionally, Operations and Maintenance is responsible for maintaining the transportation service center, as well as the moving department.  On a day-to-day basis, Operations and Maintenance works together to complete a wide variety of services in order to provide a functional, safe environment.  Our departments are a mix of multi-talented, multi-skilled trades personnel experienced in all areas of building systems, both internally and externally.

Planning, Design & Construction

The Planning, Design and Construction (PDC) of Facility Services guides development of large projects on the NAU campus and statewide. From initial decisions as to what projects should be developed for the year, to bids, blueprints, renderings, management of construction and opening, PDC does it all.

Engineering

The Engineering team provides leadership and support to Facility Services and the campus in a number of areas of expertise. The NAU Fire Marshal, through the Fire Prevention Office, is responsible to provide a fire safe campus environment. This includes evaluation of all campus facilities for fire hazards and also fire safety education and training. The NAU Building Official or his duly appointed agent provides code review of construction documents, issues building permits and performs required inspections to ensure compliance with project requirements, NAU Technical Standards and appropriate codes. The GIS/CAD/Document Storage team is responsible to extend the GIS data base of all campus assets, provide CAD drawing support and manage storage of building drawings and documents. The Engineering team provides engineering and technical support for projects and other units within Facility Services. The Material Safety Official provides inspections and hazard control/abatement services related to hazardous building materials including asbestos, lead and PCB.