Laboratory
Laboratory services are only available at the Flagstaff Mountain Campus. We operate on a walk-in basis of first come, first serve. All patients wanting lab tests done will need to make a walk-in appointment at the tablet at the front of the lab when they arrive, regardless of any other appointment at Campus Health that same day.
Our professional staff provide testing in a timely manner, with in-house test results in less than 24 hours.
Lab orders from your provider, including those providers outside of NAU CHS, are good for one year. These can be electronic orders in the NAU CHS system or a paper order. We do not accept patient requests for testing. Students with LOUIECare cannot bring in orders for lab work from an outside provider.
In-House Testing Accordion Closed
Tests included are:
- CBC with Diff
- CBC w/o diff
- Fingerstick glucose
- Influenza screen
- Mono
- Sofia SARS COVID Antigen
- Rapid Strep
- Molecular Strep
- iFOBT (fecal occult blood)
- Chlamydia/Gonorrhea
- Urinalysis (Dipstick, reflex, complete)
- Pregnancy test (urine & serum)
- HSV & VZV
- Herpes virus
- Shingles virus
- Wet mount
- Yeast
- Bacterial vaginosis
- Trichomonas
*LOUIECare will have a $15 copay, Student Health Insurance will have a $10 copay due at time of service.
*Most in-house tests will be available same day. Samples received after 4 pm may not be completed until the following business day.
Sonora Quest Accordion Closed
- We are not a Sonora Quest facility nor are we a Sonora Quest affiliate. Sonora Quest is our reference lab for tests that we do not perform at NAU Campus Health Service Laboratory. You will need to bring in a paper copy of any lab requisitions that have been sent to Sonora Quest.
- Students enrolled in LOUIECare will pay for labs sent to Sonora Quest out-of-pocket.
Laboratory Tests ordered by outside clinician’s offices Accordion Closed
- Students, staff, faculty, and their adult dependents can bring in any order from an outside clinician’s office, even if that office is not in Arizona.
- Outside orders should have the following information: ordering provider, NPI, diagnosis code, at least two patient identifiers (example: patient name and date of birth), phone and fax number to the ordering provider.
- Outside orders can be faxed to our office at 855-291-9339. This will allow us to look up your labs and enter them into your chart before you arrive at the lab. Feel free to call us at 928-523-2131 Ext#5 to ensure that we have received your order and have entered it in the computer. Labs handed to us at check-in may have longer wait times.
- We must have a paper copy of your lab order. We cannot accept emails or photos of orders on the phone.
*This service is not available to student’s with LOUIECare. You cannot bring in an outside provider’s lab order and have those tests performed, you will need to be seen by a Campus Health provider.
Where can I see my results Accordion Closed
- Results ordered by a Campus Health provider will be available in your campus health services portal.
- Results from a provider outside of NAU Campus Health will be available through that outside provider’s office once they have been completed and faxed. You can also see completed lab orders in your campus health services portal.
- Lab staff cannot give out results over the phone or via email. You must contact your provider for your results or any questions you may have regarding your results.
STI Tests Accordion Closed
We offer tests for the following STI testing:
- HSV1 and HSV2 (herpes simplex virus)
- Wet mount
- Yeast
- Bacterial vaginosis
- Trichomonas
- Chlamydia/Gonorrhea
- HIV*
- Syphilis*
- HPV*
*These tests will be performed by Sonora Quest Laboratories
* LOUIECare will not cover the cost of these tests: Chlamydia/ Gonorrhea, HIV, Syphilis (RPR) and HPV.